How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

XmasDirect Reviews

https://www.xmasdirect.co.uk

Rated

Exceptional

Service

4.8

Product

4.7

135

151

ratings over the past year

151 out of 10,410 reviews

Time:

Past year

Trusted Customer

17 days ago

Date of purchase: 24/05/2025

Great lights

Excellent service

Xmas Direct

XmasDirect

4 days ago

Hi, Thank you for leaving us a review we are delighted to hear you love your lights. If there is anything further we can help with please free to reach out. Kind regards, Laura

Product reviews

douglas yabsley

Milton Keynes

22 days ago

Date of purchase: 19/05/2025

What douglas yabsley said about XmasDirect:

Excellent customer service

Very good online chat and then calls

Product reviews

Murph

Angus

1 month ago

Date of purchase: 01/05/2025

What Murph said about XmasDirect:

Great service

Very good service, reasonably priced goods and speedy delivery.

Xmas Direct

XmasDirect

26 days ago

Hi Keith, Thank you for your comments, we are so happy to hear everything has been efficient from our customer service to the speed of receiving your goods. Please get in touch if there is anything else you need. Kind regards,

Product reviews

Trusted Customer

1 month ago

Date of purchase: 13/04/2025

Pastel fairy lights - unusual & excellent

Fast helpful & efficient

Xmas Direct

XmasDirect

1 month ago

Hi, Thank you for your comments. We are happy to hear you had a great experience with us. If there is anything else we can do, please let us know. Kind regards,

Product reviews

Simon Bullough

York

2 months ago

Date of purchase: 31/03/2025

What Simon Bullough said about XmasDirect:

Great service, fab product

Very good. Order through to delivery very quick.

Xmas Direct

XmasDirect

1 month ago

Hi, Thank you for your comments. We are delighted your happy with the products and speed of delivery. if there is anything else we can do, please let us know. Kind regards,

Product reviews

Trusted Customer

3 months ago

Date of purchase: 17/02/2025

Excellent service

Karen Phillimore

St Austell Cornwall

4 months ago

Date of purchase: 05/02/2025

What Karen Phillimore said about XmasDirect:

Great and perfect thank you

Product reviews

Trusted Customer

4 months ago

Date of purchase: 04/02/2025

First class service

Prompt delivery and excellent communication

Martina Crowther-Menn

Cambridge

4 months ago

Date of purchase: 30/01/2025

What Martina Crowther-Menn said about XmasDirect:

Enjoyable all year round

All good

Product reviews

Paul Birtwistle

West Berkshire

4 months ago

Date of purchase: 30/01/2025

What Paul Birtwistle said about XmasDirect:

Good Product

Prompt delivery and well packaged.

Product reviews

Not received a review invite?

About XmasDirect

Christmas tree lights, Xmas decorations, Christmas tree lights, LED string lights, fairy lights and Christmas trees from Xmas Direct. Your one stop shop for indoor and outdoor lighting.

Read all

01738 727555

4 Ruthvenfield Avenue, Inveralmond Industrial Estate, Perth, Perth & Kinross, PH1 3BW, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

XmasDirect Reviews

Static Pro Series String Lights with TimerMore reviews of this product (2)View product websiteGreat outdoor lights

Outdoor Extension Leads - Pro Series LightsMore reviews of this product (322)View product websiteGreat quality and very easy to instal/ connect together etc. also fantastic customer service when I needed some help buying a few extras.

Static, Sparkling & Flashing Splitters - Pro SeriesMore reviews of this product (81)View product websiteI didn’t buy these 🤷

Festoon Lights (3m/10 bulb sections)More reviews of this product (36)View product websiteWork very well, seem like decent quality and certainly look far superior to the cheap lighting strings in the shops

Low Voltage LED Festoon LightsMore reviews of this product (185)View product websiteGreat service. Second purchase from them and very reliable. Nice product that does what it should. Very pleased.

Slimline Pine TreeMore reviews of this product (3)View product websiteGreat Seller and fast delivery prefer thank you so much its great thanks again

Static Outdoor String Lights - Pro SeriesMore reviews of this product (951)View product websiteEnjoying these all year round.

Festoon Lights with Globe Bulbs - Mains Voltage - Black CableMore reviews of this product (5)View product websiteHave tested the lights, but not yet hung them up in our garden or used the connectors. Have 5 x 10 metres so looking forward to installing them once the weather improves.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?