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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,159

211

71

33

70

1,544

ratings over the past year

Displaying all 12,121 reviews
Trusted Customer
18 days ago
Date of purchase: 19/06/2025
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WoolOvers CS
Pure Collection
17 days ago
Good Morning We are so grateful for your review. Thank you for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services
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Pamela
19 days ago
Date of purchase: 27/06/2025
What Pamela said about Pure Collection:
Bluse
Easy to order and return, purchasing returns label works out cheaper than posting yourself and whole process is quite straight forward.
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WoolOvers CS
Pure Collection
18 days ago
Good morning Pamela, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
19 days ago
Date of purchase: 27/06/2025
Lovely top - recommend
Swift delivery and neatly packaged
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WoolOvers CS
Pure Collection
19 days ago
Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
20 days ago
Date of purchase: 26/06/2025
Good packaging
Good service and pleased not paying postage
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WoolOvers CS
Pure Collection
19 days ago
Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
20 days ago
Date of purchase: 24/06/2025
Quick at sending products out and well wrapped
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WoolOvers CS
Pure Collection
20 days ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Margaret
Macclesfield
21 days ago
Date of purchase: 25/06/2025
What Margaret said about Pure Collection:
Watercolour blouse
Prompt delivery, nicely packed with tissue to protect material
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WoolOvers CS
Pure Collection
20 days ago
Good morning Margaret, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
21 days ago
Date of purchase: 18/06/2025
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WoolOvers CS
Pure Collection
20 days ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Doreen
Hornchurch
21 days ago
Date of purchase: 25/06/2025
What Doreen said about Pure Collection:
Fast delivery on time and well packed
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WoolOvers CS
Pure Collection
21 days ago
Dear Doreen Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Susan
Reading
21 days ago
Date of purchase: 18/06/2025
What Susan said about Pure Collection:
So easy and efficient
Very efficient. Easy to order and quick delivery. Also the return voucher a good buy in case item doesn’t suit or you need to try two sizes.
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WoolOvers CS
Pure Collection
21 days ago
Dear Susan Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
Merchant Logo
WoolOvers CS
Pure Collection
21 days ago
Dear Susan Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
21 days ago
Date of purchase: 18/06/2025
Can’t fault it
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WoolOvers CS
Pure Collection
20 days ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.