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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,176

212

72

33

70

1,563

ratings over the past year

Displaying all 12,121 reviews
Trusted Customer
13 days ago
Date of purchase: 23/06/2025
Dressing for a Cruise would definitely buy from Pure again
Excellent service arrived very quickly and well packaged.
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Trusted Customer
13 days ago
Date of purchase: 30/06/2025
Cool top
Just right
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WoolOvers CS
Pure Collection
12 days ago
Good evening, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare
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Trusted Customer
13 days ago
Date of purchase: 30/06/2025
Always good.
Everything I have ever had from Pure is top quality.
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WoolOvers CS
Pure Collection
13 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
13 days ago
Date of purchase: 30/06/2025
Excellent delivery service.
Excellent service, very quick from ordering to delivery. It went throught the letter box.
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WoolOvers CS
Pure Collection
13 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
13 days ago
Date of purchase: 30/06/2025
At The Top
I have been with Pure Collection a long time and the service is still one of the best.
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WoolOvers CS
Pure Collection
13 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Patsy
Bridlington
13 days ago
Date of purchase: 30/06/2025
What Patsy said about Pure Collection:
Pure service
Excellent service quickly received and packed well
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WoolOvers CS
Pure Collection
13 days ago
Dear Patsy Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Maureen
13 days ago
Date of purchase: 30/06/2025
What Maureen said about Pure Collection:
Linen t-shirt
Service quick and efficient. Delivery always good from Evri.
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WoolOvers CS
Pure Collection
12 days ago
Good evening, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare
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Trusted Customer
13 days ago
Date of purchase: 30/06/2025
Beautiful knitted top. Love it.
Service was excellent. Arrived quite quickly. So pleased.
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WoolOvers CS
Pure Collection
13 days ago
Good Afternoon We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services
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Trusted Customer
13 days ago
Date of purchase: 23/06/2025
Simple ordering and quick delivery
Easy to order online, fast delivery and product as expected.
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WoolOvers CS
Pure Collection
13 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
14 days ago
Date of purchase: 23/06/2025
where is my order, I need a refund please
I have not received this Item yet and do not know how to inform anyone
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WoolOvers CS
Pure Collection
14 days ago
Good Morning Thank you for your review. I do apologise for not receiving your garment. I have refunded this for you and the refund will be in your account in the next 3-4 days. Once again, I do apologise Kind regards Jackie Customer Services
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.