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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,181

211

72

32

70

1,566

ratings over the past year

Displaying all 12,119 reviews
FI
Fiona
7 days ago
Date of purchase: 25/06/2025
What Fiona said about Pure Collection:
Good as always
Always great
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WoolOvers CS
Pure Collection
7 days ago
Good afternoon Fiona, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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GW
Gwyn
8 days ago
Date of purchase: 30/06/2025
What Gwyn said about Pure Collection:
Good
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WoolOvers CS
Pure Collection
8 days ago
Good morning Gwyn, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
8 days ago
Date of purchase: 24/06/2025
Amazing high quality sale item
Jumper arrived quickly. Easy to return and notified when received and when refund was processed. Excellent customer service and would definately purchase from Pure in the future.
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WoolOvers CS
Pure Collection
8 days ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
8 days ago
Date of purchase: 01/07/2025
Always prompt
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WoolOvers CS
Pure Collection
8 days ago
Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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YV
Yvonne
Sidmouth
8 days ago
Date of purchase: 01/07/2025
What Yvonne said about Pure Collection:
The parcel arrived on time and the returns refund also arrived promptly
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WoolOvers CS
Pure Collection
8 days ago
Good afternoon Yvonne, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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MP
Mrs pauline
Haslemere Surrey
8 days ago
Date of purchase: 01/07/2025
What Mrs pauline said about Pure Collection:
Always good service
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WoolOvers CS
Pure Collection
8 days ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
9 days ago
Date of purchase: 30/06/2025
Handbag purchase
Received in good order and with simple instructions to return one of the items
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WoolOvers CS
Pure Collection
9 days ago
Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
9 days ago
Date of purchase: 30/06/2025
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WoolOvers CS
Pure Collection
9 days ago
Good evening, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare
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Trusted Customer
9 days ago
Date of purchase: 23/06/2025
Dressing for a Cruise would definitely buy from Pure again
Excellent service arrived very quickly and well packaged.
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Trusted Customer
9 days ago
Date of purchase: 30/06/2025
Cool top
Just right
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WoolOvers CS
Pure Collection
9 days ago
Good evening, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.