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Pure Collection Reviews

https://www.purecollection.com/

Rated

Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service

4.5

Product

4.3

1,192

221

1,584

ratings over the past year

1,587 out of 12,029 reviews

Time:

Past year

Trusted Customer

12 hours ago

Date of purchase: 30/05/2025

above average

Good, quick delivery.

Product reviews

Trusted Customer

15 hours ago

Date of purchase: 05/06/2025

Linen vests and gold belt

Easy to order online. Emails kept me well informed of order’s progress. Items arrived earlier than expected and well packaged. I needed to exchange one item and the process was easy and...

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WoolOvers CS

Pure Collection

15 hours ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Sarah

Salford

18 hours ago

Date of purchase: 06/06/2025

What Sarah said about Pure Collection:

Great service

Fast delivery, carefully packed. No problem.

WoolOvers CS

Pure Collection

18 hours ago

Good afternoon Sarah, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

21 hours ago

Date of purchase: 05/06/2025

Happy with my purchase

Good service

WoolOvers CS

Pure Collection

21 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

22 hours ago

Date of purchase: 28/05/2025

Paperwork could be better

The accompanying paperwork could be better. It seemed there should have been a separate document for prepaid returns, but there wasn't. When my exchanged garment arrived, it had no return papers on...

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Product reviews

Trusted Customer

1 day ago

Date of purchase: 05/06/2025

Happy Grandma

Prompt delivery

WoolOvers CS

Pure Collection

23 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

William

Glasgow

1 day ago

Date of purchase: 29/05/2025

What William said about Pure Collection:

Great.

WoolOvers CS

Pure Collection

1 day ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Susan

2 days ago

Date of purchase: 04/06/2025

What Susan said about Pure Collection:

Stylish and comfortable

Prompt and efficient

WoolOvers CS

Pure Collection

1 day ago

Good morning Susan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 26/05/2025

Excellent

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 27/05/2025

That every day top.

Always great service and no issues.

WoolOvers CS

Pure Collection

3 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Not received a review invite?

About Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

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RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

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Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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Pure Collection Reviews

V Neck Tie Waist DressMore reviews of this product (8)View product websiteUnfortunately although I liked the colour of the fabric, I wasn't keen on the feel of the fabric and although I ordered my usual size it was too big for me. Returned.

Luxury Linen Jersey VestMore reviews of this product (92)View product websiteBeautiful lightweight white linen vest. Lovely quality and doesn’t cling. Cool and comfortable to wear. Also bought one in Navy. Very pleased with both. Excellent company to deal with. Items well...Read all

Leather BeltMore reviews of this product (29)View product websiteLovely soft gold leather belt. Not too wide or heavy on linen trousers. Very smart and comfortable. First one I ordered was too long so ordered a shorter one which arrived only two days later. ...Read all

Linen V Neck Short Sleeve T-ShirtMore reviews of this product (20)View product websiteGreat T-shirt. Perfect for summer. Sizing as stated and fit is perfect. It’s slightly loose so perfect for staying cool. Great quality. Needs a slight reshape after wash.

Cotton Linen Sparkle V SweaterMore reviews of this product (5)View product websiteVery happy with this new purchase. The cotton linen sparkle V Sweater is good and long.

Linen Round Neck Short Sleeve T-ShirtMore reviews of this product (2)View product websiteLight, cool linen, versatile in white with a pretty blue pattern. Very easy to wear in this lovely summer weather, with linen trousers, jeans, skirt or shorts. Smart, but also a holiday staple.

Cotton Crochet Trim TopMore reviews of this product (3)View product websiteTrying to buy slightly different styles. So far so good. A success

Gassato Lightweight Cashmere Swing CardiganMore reviews of this product (206)View product websiteExcellent - a present for my wife - much appreciated!

Wool Cotton Stripe Button Sleeve SweaterMore reviews of this product (11)View product websiteI love this jumper. The fabric is soft and comfortable. Perfect for spring and autumn (and cooler summer days).

Sand Washed Pure Silk Satin BlouseMore reviews of this product (47)View product websiteGreat blouse

Super Soft Cotton T ShirtMore reviews of this product (17)View product websiteA simple cotton t shirt. Lovely quality and the navy is a classic colour that can be dressed up or down. One of those ‘go too’ tops we all need more of.

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