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Pure Collection Reviews | Customer Service Reviews for https://www.feefo.com/reviews/www-purecollection-com | Feefo

1,556 out of 12,078 reviews

Time:

Past year

Trusted Customer

10 hours ago

Date of purchase: 26/06/2025

Good packaging

Good service and pleased not paying postage

Product reviews

Trusted Customer

19 hours ago

Date of purchase: 24/06/2025

Quick at sending products out and well wrapped

WoolOvers CS

Pure Collection

19 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Margaret

Macclesfield

1 day ago

Date of purchase: 25/06/2025

What Margaret said about Pure Collection:

Watercolour blouse

Prompt delivery, nicely packed with tissue to protect material

WoolOvers CS

Pure Collection

21 hours ago

Good morning Margaret, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/06/2025

😊 👍

Good

WoolOvers CS

Pure Collection

21 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Doreen

Hornchurch

1 day ago

Date of purchase: 25/06/2025

What Doreen said about Pure Collection:

Fast delivery on time and well packed

WoolOvers CS

Pure Collection

1 day ago

Dear Doreen Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Susan

Reading

1 day ago

Date of purchase: 18/06/2025

What Susan said about Pure Collection:

So easy and efficient

Very efficient. Easy to order and quick delivery. Also the return voucher a good buy in case item doesn’t suit or you need to try two sizes.

WoolOvers CS

Pure Collection

1 day ago

Dear Susan Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

WoolOvers CS

Pure Collection

1 day ago

Dear Susan Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/06/2025

Can’t fault it

WoolOvers CS

Pure Collection

21 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Pam

Preston

2 days ago

Date of purchase: 17/06/2025

What Pam said about Pure Collection:

Great value

Prompt arrival, excellent fit

WoolOvers CS

Pure Collection

2 days ago

Dear Pam Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Trusted Customer

2 days ago

Date of purchase: 24/06/2025

Deep pink cashmere not the colour advertised.

Delivery was fine. The deep pink cardigan was not the colour advertised and as I have had from Pure before and I returned it.

WoolOvers CS

Pure Collection

2 days ago

Good Afternoon We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Lesley

Devon

2 days ago

Date of purchase: 23/06/2025

What Lesley said about Pure Collection:

Cool, great fit and beautifully made

The order was executed promptly, the product was well packaged and arrived safely and at the time promised. I didn't need to query anything, so I'm a satisfied customer. I've bought several garments...

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WoolOvers CS

Pure Collection

2 days ago

Dear Lesley Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

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About Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

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RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

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Pure Collection Reviews

Cotton Blend Crochet Trim TopMore reviews of this product (4)View product websiteLovely top and will enjoy wearing it. The material is of a heavier gauge than I expected. OK price in the sale but expensive otherwise

Cashmere Baby SweaterMore reviews of this product (7)View product websiteExcellent baby jumper at fantastic price. Bought as a present and my niece loves it

Pure Sweater BagMore reviews of this product (20)View product websiteThe bags are easy to use and store especially cashmere jumpers, when not being used. You can get 2 smaller or one large jumper in each one. The product lasts a long time, as I have some packs which...Read all

Cashmere Wash 250ml for Natural FibresMore reviews of this product (100)View product websiteBrilliant product for jumpers particularly cashmere ones. The jumpers always look and feel great after each wash from using the product.

V Neck Puff Sleeve BlouseMore reviews of this product (4)View product websiteTrue to size, unusual colour , different

Cashmere V Neck CardiganMore reviews of this product (171)View product websiteWonderful value just what I wanted

Merino Cashmere Fan Stitch SweaterMore reviews of this product (2)View product websiteLovely colour very soft and good fit

Jersey V Neck Fit And Flare DressMore reviews of this product (5)View product websiteLovely comfortable dress for hot days. Cool colour. Great weight material and dress length so withstands high wind very successfully!

Polo T shirtMore reviews of this product (2)View product websiteNice unusual colour and lovely soft material. Haven’t worn yet as waiting for cooler weather.

Short Sleeve Frill Jersey BlouseMore reviews of this product (2)View product websitePretty unusual design blouse in great vibrant colour. Looks smart with white slacks. Pleasant to wear as soft and flexible material. Perfect for my day out to a Cotswold garden .

Linen Blend Wide Leg TrousersMore reviews of this product (17)View product websiteThese trousers were exactly what I was looking for: lovely style and great fit. The only problem is that they were way too long for me (Im 5’4” and unable to wear heels). As I really liked them,...Read all

Jersey V Neck Fit And Flare DressMore reviews of this product (5)View product websiteLovely dress, comfy to wear, and looks great.

Linen V Neck Short Sleeve T-ShirtMore reviews of this product (25)View product websiteExcellent as usual

Linen V Neck Short Sleeve T-ShirtMore reviews of this product (25)View product websiteExcellent

Cashmere Crew Neck CardiganMore reviews of this product (251)View product websiteVery pleased with the navy blue cardigan. I ordered the same cardigan in deep pink, but not happy with the colour. The colour was completely different, much paler, to my previous one.

Cashmere Crew Neck CardiganMore reviews of this product (251)View product websiteI ordered two cardigans, one deep pink, one navy blue. The blue was fine the pink was not the colour shown on the 'Pure' website and as I have had previously. Not even deep pink. I didn't like it...Read all

Luxury Linen Jersey VestMore reviews of this product (96)View product websiteI'm delighted with this vest, cool and simple for summer layering. It fits beautifully and the quality is excellent. I only wish it came in more colours. I've not washed it yet, so can't say how it...Read all

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