I called and there was a real person to talk to that answered all of my questions.
Sarah
WoolOvers
6 months ago
Good morning Valentina,
Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good morning Valentina,
Thank you for your feedback, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
6 months ago
Good morning Valentina,
Thank you for your feedback, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
I've been shopping at Woolovers for at least 15 years now - and in that time I've never had anything but fantastic products and service! lol
Sarah
WoolOvers
6 months ago
Good afternoon Dale,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good afternoon Dale,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
6 months ago
Good afternoon Dale,
Thank you for your feedback, we are sorry for the delay with this item, due to the time of tear, there can be delays, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
6 months ago
Good afternoon Dale,
Thank you for your positive feedback, we are pleased you are happy with your gloves, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 15/12/2025
0
Share
Trusted Customer
Feefo Verified
6 months ago
Sarah
WoolOvers
6 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Website is easy to navigate and is very inviting.
Wide selection of colors, sizes and styles. Packaged well. While I haven't had to connect with customer service, the contact information is easily...
Read more
Sarah
WoolOvers
6 months ago
Good morning,
Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
6 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I placed the order. It arrived in the rural US from a UK business quickly and without any hitches.
Tracking communications were concise and accurate.
Sarah
WoolOvers
6 months ago
Good morning Amy-louise,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good morning Amy-louise,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Customer service was very helpful when I called about shipping to the U.S. The shipping was fast!
Sarah
WoolOvers
6 months ago
Good morning Stacy,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good morning Stacy,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 13/12/2025
0
Share
DA
Daphne
Feefo Verified
USA
6 months ago
What Daphne said about WoolOvers:
Gift cam quickly and let me know what to expect.
Sarah
WoolOvers
6 months ago
Good afternoon Daphne,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
6 months ago
Good afternoon D
aphne,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 12/12/2025
0
Share
JO
Joan
Feefo Verified
USA
7 months ago
WoolOvers CS
WoolOvers
6 months ago
Good morning Joan,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
6 months ago
Good morning Joan,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 04/12/2025
0
Share
Trusted Customer
Feefo Verified
7 months ago
Expensive to return
WoolOvers CS
WoolOvers
6 months ago
Good morning,
Thank you for your review, this is due to us being based in the UK, this covers the return cost from the US to the UK, we appreciate your time in leaving your feedback.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
6 months ago
Good morning,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.