How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

11 months ago

Two ladies in a van - our Woolovers delivery service. Prompt efficient & friendly delivery drivers.

WoolOvers CS

WoolOvers

11 months ago

We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 25/05/2025

0

Trusted Customer

Feefo Verified

11 months ago

Outstanding service

All items for sale are attractively photographed and descriptions are very helpful, both on-line and in your catalogue. Items delivered in recyclable packaging. Notifications sent regarding delivery...

WoolOvers CS

WoolOvers

11 months ago

We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 26/05/2025

0

FE

Fern

Feefo Verified

Nottingham

11 months ago

What Fern said about WoolOvers:

Lovely classic denim jacket

Simple to use website, easy ordering, prompt despatch.

WoolOvers CS

WoolOvers

11 months ago

Dear Fern We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 26/05/2025

0

DO

Dot

Feefo Verified

Holywood

11 months ago

What Dot said about WoolOvers:

Lovely trousers

Great fit and my 3rd pair

WoolOvers CS

WoolOvers

11 months ago

Dear Dot We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 25/05/2025

0

SU

Sue

Feefo Verified

Devizes, Wilts

11 months ago

What Sue said about WoolOvers:

Comfortable and Versatile

Both the products I ordered were in stock; the first was delivered within 48 hours, the second was sent separately for some reason about 10 days later.

WoolOvers CS

WoolOvers

11 months ago

Dear Sue We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 08/05/2025

0

Trusted Customer

Feefo Verified

11 months ago

Handy jacket

Arrived early, well packed

WoolOvers CS

WoolOvers

11 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/05/2025

0

KA

Kathryn

Feefo Verified

London

11 months ago

What Kathryn said about WoolOvers:

Perfect warm cardingan

Fast delivery

WoolOvers CS

WoolOvers

11 months ago

Good afternoon Kathryn, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/05/2025

0

CI

Cindy

Feefo Verified

Emsworth

11 months ago

What Cindy said about WoolOvers:

Delighted with my 2 Cashmere & Merino cardigans!

My order arrived within 48 hours of ordering! Was kept informed of the order delivery throughout.

WoolOvers CS

WoolOvers

11 months ago

Good afternoon Cynthia, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/05/2025

0

Trusted Customer

Feefo Verified

11 months ago

Fast

WoolOvers CS

WoolOvers

11 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/05/2025

0

DE

Deborah

Feefo Verified

11 months ago

What Deborah said about WoolOvers:

Smart, gorgeous colours & they have pockets!!

Great service, prompt & straightforward.

WoolOvers CS

WoolOvers

11 months ago

Good afternoon Deborah, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/05/2025

0

WoolOvers Reviews

Button Collar JumperMore reviews of this product (14)View product websiteMy wife chose this top from your catalogue & she is very pleased she did. Says it’s warmer for those cooler days. Lovely colour & good fit.

Button Detail Jersey TopMore reviews of this product (4)View product websiteVery smart jumper, lovely soft feel. Liked collar and button details. Perfect fit. Arrived well packaged within 2 days. Notifications regarding delivery ensured I was at home to receive parcel.

Cotton Denim JacketMore reviews of this product (74)View product websiteA stylish, flattering jacket, short enough to look good with a summer dress, long enough to wear with trousers. I like the absence of chest pockets as seen on similar jackets, makes for simpler, more...Read more

Notch Neck Tie Hem TopMore reviews of this product (11)View product websiteLovely top and nice unusual colours

Organic Cotton Half Zip SweatshirtMore reviews of this product (1,897)View product websiteSmart, comfortable and washes well. Slightly lighter weight than I was anticipating, and I think it would benefit from an open seam below the pockets to make it easier to put on and to sit better...Read more

Organic Cotton Half Zip SweatshirtMore reviews of this product (1,897)View product websiteI ordered 2 of these and am happy with both.

Quilted Lightweight JacketMore reviews of this product (5)View product websiteI liked the weight of the jacket, easy to wear. On a personal note I feel the colour is a bit too pale for me but it does compliment some of my clothes.

Lambswool Ladies Crew Neck CardiganMore reviews of this product (1,900)View product websiteI’ve been looking for a warm, pure wool, cardigan for a while and am pleased to have found this one. I havent washed it yet but it looks good quality. I may buy another colour too

Cashmere Merino Crew Neck CardiganMore reviews of this product (2,547)View product websiteSoft feel. Nice length. I’m a size 16 & tried both the Medium & Large sizes but went for Large size. Both fitted but the Large looked better when buttons done up.

Frill Insert SweatshirtMore reviews of this product (14)View product websiteIt was just a bit different !

Crew Neck Chenille Knitted JacketMore reviews of this product (74)View product websiteBeautiful colours & fit. Already worn it several times - very comfortable & smart … love it! Just waiting for the pink to come back in stock so I can order that too.

Long V Neck CardiganMore reviews of this product (186)View product websiteGreat colour & fit. Love the fabric. Just ordered a 2nd in another colour.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?