I found the website was a little difficult to find certain things, especially things I had seen in the catalog but then had trouble finding on the website. But once I found everything I had no...
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Product reviews
Date of purchase: 05/08/2016
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TC
Trusted Customer
Sydenham, London
9 years ago
What Trusted Customer said about WoolOvers:
Would certainly recommend the company. The only thing a little puzzling is..and this is a very small thing...Hermes free but Post Office not.....
Woolovers como Empresa no hay nada qué decir pero están usando DPD/SEUR como mensajería que en España es la peor que funciona. Antes usaban correo y no había ningún problema. Con Seur aún no recibo...
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Customer Services UK
WoolOvers
9 years ago
Gracias por su comentarios. Lamentamos que haya tenido problemas con la entrega de su pedido . Nuestra entrega estándar para envíos internacionales es de 3-5 días laborales desde despacho. Puedo ver que su paquete se entregó dentro de este margen de tiempo. Nosotros ofrecemos una amplia gama de opciones de entrega con el fin de satisfacer todas las necesidades de nuestros clientes. He remitido sus observaciones acerca de DPD / SEUR a nuestro Gerente de Despacho para su consideración. Si usted tiene alguna pregunta o inquietud , por favor no dude en ponerse en contacto con nosotros!
I have placed quite a few orders with Woolovers and have always been pleased with their prompt efficient service. I would certainly recommend them to friends and family. The quality of their...
Very disappointed (and surprised) at Woolovers customer service. Have bought many items from them over the years but recently - and for the first time ever - I needed assistance with an order. ...
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Tony
WoolOvers
9 years ago
Thank you for your feedback, I am dissappointed that you have experienced a poor response from our team, this is certainly not what I expect. We will contact you seperately to discuss this with you.
Product reviews
Tony
WoolOvers
9 years ago
I do apologise for the slow service on the returns, it was a new service for us so we have a few teething problems with the courier company to get the service to work as expected.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.