I recently had cause to return an item; the day they received it back at the warehouse, I received an email informing me that they did not have the item in my size but offered alternative colours. ...
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Date of purchase: 08/07/2016
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Trusted Customer
9 years ago
I am delighted with my recent purchase of a cardigan however I must take issue with your delivery service.
The driver left the parcel in the open newspaper tube at the end of the farm road 800 m from...
Buying the jumper was no problem and the delivery was prompt. However the description was misleading. Therefore the jumper had to be returned. But Woolovers sorted the problem very quickly and...
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Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have received some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year.
1st class service - arrived very quickly, & excellent quality -as always! Have used the company before, will do again & totally recommend them. Least fuss returns procedures too.
I have always found Woolovers very reliable and have passed their catalogue on to friends.I particularly like the accurate measurement guide for each garment.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.