I love the cashmere merino sweaters and cardigans. They always arrive within the time stated. When I did have a problem with the quality of a gatment it was dealt with clearly and sympathetically
I would normally have rated Woolovers as "Excellent" but my experience, as a foreign buyer online was disappointing. In the past foreign buyers did not pay a sales tax and bought on a 'duty free'...
Easy to use website, very quick delivery, perfect sizing, just love their products
Product reviews
Date of purchase: 13/07/2016
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Trusted Customer
9 years ago
Returned an item . Heard about the exchange the day after. Prompt delivery for the initial order.
Product reviews
Sharon, Customer Care Team
WoolOvers
9 years ago
Thank you for your comments regarding the sizing of the two garments you have recently received. I have looked at both items and can see that the cardigans vary in style which would give a looser fit on the longer item. If you would prefer a shorter length item, we will be happy to make an exchange or refund for you. Please do contact our experienced WoolOvers Customer Services team should you require any assistance with the fit of a particular garment.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.