Very good service from start to finish, website easy to use, sizing instructions very helpful, delivery sooner than I expected overall very pleased and would certainly recommend WoolOvers. The...
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Customer Services UK
WoolOvers
9 years ago
Thank you for your positive comments on our products and easy to use website. We have just updated our website and it is now much more user friendly!
Date of purchase: 14/07/2016
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Trusted Customer
Worcestershire
9 years ago
What Trusted Customer said about WoolOvers:
Always easy to order and no problem to return if not right.
Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback on the Womens Silk and Cotton Spot V Neck Cardigan that you have received. We sincerely apologise that this item did not live up to your expectations. I can confirm that the return has been received, and the refund has been processed.
Date of purchase: 14/07/2016
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Trusted Customer
Romsey
9 years ago
What Trusted Customer said about WoolOvers:
Quick and efficient, products good value.
The item that was received damaged was replaced without question ver quickly.
Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for taking the time to leave feedback regarding your damaged garment. So sorry this happened and good to hear that we resolved the problem quickly by sending you a new garment.
Date of purchase: 14/07/2016
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Trusted Customer
Herts
9 years ago
What Trusted Customer said about WoolOvers:
Edcellent service , very good quality! I will definitely buy from them again. I am happy satisfy customer.
I bought three items from the sale. Two were perfect, both colour and size. The edge to edge cardigan in cashmere and cotton was returned. I ordered large but when it arrived it was more like XXL....
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Product reviews
Customer Services UK
WoolOvers
9 years ago
We are sorry that you are disappointed with the fit of your cardigan. This garment is quite large and WoolOvers are constantly striving to make improvements and we are currently looking at our sizing across our ranges. Please contact our Customer Services team on 0845 073 1044 if you believe your cardigan to be incorrectly sized. We do offer a pre-paid returns label for £1.50 when you place an order with us which keeps the cost of returns to a minimum for our customers.
When it is working well, their website is excellent. My recent experience is that Woolovers emailed me with details of some additional Sale items; I tried to order a cardigan, using their links, and...
Fast delivery and very good quality products at fair prices.
Saw what I wanted in a promotional mailing but not obvious on the website in sale offer section. Eventually found it by entering its...
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Customer Services UK
WoolOvers
9 years ago
Thank you for leaving us positive comments about the garments you have received. We take great pride in offering an excellent product and are glad that you have experienced this.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.