I am so sorry to hear you have received a damaged garment. On the very rare occasion that this happens we would arrange for the return of the garment to us for either an exchange or refund. I will contact directly to arrange the return for you.
Latest order disappointing, has the look of a vest, will be returning this item.
Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for taking the time to leave feedback and sorry you were disappointed with the look of the garment. Please return the garment to us and we will be happy to process that for you.
Date of purchase: 14/07/2016
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TC
Trusted Customer
9 years ago
What Trusted Customer said about WoolOvers:
Prompt and efficient delivery.
Product reviews
Customer Services UK
WoolOvers
9 years ago
I am so sorry to hear the returns label did not work for you. I understand my colleague has spoken to you and made arrangements for the garment to be returned to us with a free returns label. We are always working closely with Hermes to resolve any issues as quickly as possible.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.