Good quality garments delivered very quickly. I really appreciate the fact that the exact measurements are shown for each garment type thus avoiding mistakes when ordering. I now have numerous...
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Product reviews
Date of purchase: 18/07/2016
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Trusted Customer
9 years ago
Good service, excellent range, good value
Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback regarding the new Pre-Paid returns label. We have changed couriers to Hermes and we now offer a Pre-Paid label which enables the customer to take the return parcel to their local Hermes Shop. When placing the order our Advisors will offer the Pre-Paid label and will also advise the customers their nearest shop to take the parcel too. The courier will not collect the parcel unless you arrange this with them via their website.
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback and sorry for any confusion we caused with the new Pre-Paid returns label. We have changed couriers to Hermes and we now offer a Pre-Paid label which enables the customer to take the return parcel to their local Hermes Shop. When placing the order our Advisors will offer the Pre-Paid label and will also advise the customers their nearest shop to take the parcel too. The courier will not collect the parcel unless you arrange this with them via their website. If you do not wish to purchase the label then you can still take the parcel to the Post Office.
Customer Services UK
WoolOvers
9 years ago
I am sorry if you were disappointed with the Crew Neck Jumper, please return the garment to us for a full refund or exchange. The address can be found on our website www.woolovers.co.uk
Servisas geras, siuntinį gavau labai greitai. Nuvylė, kad vienas gaminys buvo suteptas
Product reviews
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback, I am sorry but I have had to use Google Translate on your message. I understand that you have received a soiled garment and therefore I will contact you directly regarding the return of your garment. I am sorry for any disappointment this has caused you.
The items ordered, blue round neck vest in cotton and silk mix, also a ladies v neck cardigan in cotton and silk. Ideal for chilly summer evenings. Good size, excellent quality.
Very easy to order on line with prompt email communication re order and despatch. I have purchased a number of goods from Woolovers and would definitely recommend the company and buy from them again.
I was confused by the website as it advertised the polo neck silk and cotton, as women's not unisex. Consequently the sizes were wrong. I am sending them back with rather scribbled note renewing...
Woolovers provide a very good, personal service and I appreciated them ringing me up to confirm they had been able to make an exchange that wasn't entirely straight forward.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.