I was very disappointed with the cardigan's finish and had to return it. This was promptly dealt with.
Product reviews
Customer Services UK
WoolOvers
9 years ago
We sincerely apologize to hear have received a faulty item from us. All our items are checked before dispatch but it would appear this one has slipped through inspection. I hope you've received your replacement jumper. If you require any further assistance, please feel free to contact our Customer Service Team on 08450731044 . Once again, please accept our sincere apologies for the inconvenience caused.
The quality of the wool is amazingly soft. I have worn it a few times and it was really comfortable. The only thing that I have found confusing was the sizing chart, so I went for the bigger size...
I bought a jumper but it was too small. I rrqested. A larger one so do not understand your request. It has not come yet.
Customer Services UK
WoolOvers
9 years ago
Good Afternoon and thank you for your recent feedback. I am sorry to hear that you have not received your exchange order yet. I can see that we sent out the exchange item you requested on the 9th November, so this should be with you any day now. If you require any further assistance please do not hesitate to contact us.
they are really lovely but the sizing is small for extra large they come up too small as I am a size 12 and wanted the cardigans to be really baggy but they are just the right fit which should be...
Excellent delivery, very nice jumpers. Unfortunately, I decided the style was not for me so I returned them having paid the £1.50 returns 'insurance'.
Return acknowledged within 4 days, and although,...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.