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Rated
Exceptional

Natural Knitwear Experts Since 1989

Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

8,397

1,368

265

75

107

10,212

ratings over the past year

Displaying all 109,885 reviews
JA
Jane
8 years ago
Date of purchase: 05/07/2016
What Jane said about WoolOvers:
Fabulous quality & speedy delivery
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KA
Kathryn
Reading
8 years ago
Date of purchase: 05/07/2016
What Kathryn said about WoolOvers:
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Trusted Customer
8 years ago
Date of purchase: 05/07/2016
Very satisfied.
As usual efficient service.
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CH
Charlotte
8 years ago
Date of purchase: 05/07/2016
What Charlotte said about WoolOvers:
I am yet to receive my goods. Do you know when they will be with me?
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Customer Services UK
WoolOvers
8 years ago
We are sorry for the disappointment caused by the delay in receiving your order.   I have checked your order and have contacted the courier, I am pleased to report that your order will be with you shortly.  Our delivery timeframe is 3-4 working days but we do offer a next working day service if you would like to receive items more quickly in future.
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KA
Kamille
St.Albans
8 years ago
Date of purchase: 05/07/2016
What Kamille said about WoolOvers:
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Trusted Customer
8 years ago
Date of purchase: 05/07/2016
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GI
Gillian
Norfolk
8 years ago
Date of purchase: 05/07/2016
What Gillian said about WoolOvers:
wrong item delivered
wrong item delivered - returned via Hermes 11 July
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Customer Services UK
WoolOvers
8 years ago
I'm disappointed to hear that we have sent you an incorrect garment and  apologise for this.  We have arranged for a free returns bag and a replacement garment to be sent immediately.
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Trusted Customer
8 years ago
Date of purchase: 05/07/2016
My favourite wool web site.
Excellent service. Able to track delivery and parcel arrived on time and was well packaged.
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ER
Erhard
8 years ago
Date of purchase: 05/07/2016
What Erhard said about WoolOvers:
Super service and quality
Lovely quality and excellent delivery
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GW
Gwen
Retfrord
8 years ago
Date of purchase: 05/07/2016
What Gwen said about WoolOvers:
Unisex Cardigan
I find woolovers very efficient with orders but it's a shame the return postage puts me off.
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Customer Services UK
WoolOvers
8 years ago
Sorry to hear the return postage costs have caused you some concern.  We have listened to our customers and we do now offer a pre-paid returns label which is available to purchase when you place your order either on-line or via mail order. 
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About WoolOvers
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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WOOLOVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom
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About WoolOvers
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.