Unisex Cashmere and Merino Crew Neck Jumper

Thank you for your feedback regarding your garment which has pilled. We are extremely sorry to hear about your dissatisfaction with the pilling of this garment. We have supplied woolens for some 25 years and pilling is a process we are keen to minimize. You have our assurance that the pills that appear are not a permanent feature on your garment. This is a temporary process that will occur with particularly soft lofty yarns. The pills can be easily removed with either a pilling comb or safety razor, or they will just fall away naturally during washing and wearing. I do understand that during the initial wearing it can make new jumper look scruffy but it is no different to the way a new carpet will release some fibers when it is new. The more frequently you wash the garment the quicker they will disappear. If you follow the above recommendations it is unlikely that you should have further trouble in regards to the pilling especially after the garment has been washed a few times. Please do not hesitate to contact us if you have any further issues.

Thank you for your feedback regarding your garment which has pilled. We are extremely sorry to hear about your dissatisfaction with the pilling of this garment. We have supplied woolens for some 25 years and pilling is a process we are keen to minimize. You have our assurance that the pills that appear are not a permanent feature on your garment. This is a temporary process that will occur with particularly soft lofty yarns. The pills can be easily removed with either a pilling comb or safety razor, or they will just fall away naturally during washing and wearing. I do understand that during the initial wearing it can make new jumper look scruffy but it is no different to the way a new carpet will release some fibers when it is new. The more frequently you wash the garment the quicker they will disappear. If you follow the above recommendations it is unlikely that you should have further trouble in regards to the pilling especially after the garment has been washed a few times. Please do not hesitate to contact us if you have any further issues.

Thank you for your feedback regarding your garment which has pilled. We are extremely sorry to hear about your dissatisfaction with the pilling of this garment. We have supplied woolens for some 25 years and pilling is a process we are keen to minimize. You have our assurance that the pills that appear are not a permanent feature on your garment. This is a temporary process that will occur with particularly soft lofty yarns. The pills can be easily removed with either a pilling comb or safety razor, or they will just fall away naturally during washing and wearing. I do understand that during the initial wearing it can make new jumper look scruffy but it is no different to the way a new carpet will release some fibers when it is new. The more frequently you wash the garment the quicker they will disappear. If you follow the above recommendations it is unlikely that you should have further trouble in regards to the pilling especially after the garment has been washed a few times. Please do not hesitate to contact us if you have any further issues.

Thank you for your feedback regarding your garment which has pilled. We are extremely sorry to hear about your dissatisfaction with the pilling of this garment. We have supplied woolens for some 25 years and pilling is a process we are keen to minimize. You have our assurance that the pills that appear are not a permanent feature on your garment. This is a temporary process that will occur with particularly soft lofty yarns. The pills can be easily removed with either a pilling comb or safety razor, or they will just fall away naturally during washing and wearing. I do understand that during the initial wearing it can make new jumper look scruffy but it is no different to the way a new carpet will release some fibers when it is new. The more frequently you wash the garment the quicker they will disappear. If you follow the above recommendations it is unlikely that you should have further trouble in regards to the pilling especially after the garment has been washed a few times. Please do not hesitate to contact us if you have any further issues.

Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. I have also removed your details from our database. If you do have any further questions or concerns, please do not hesitate to contact us.

Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. I have also removed your details from our database. If you do have any further questions or concerns, please do not hesitate to contact us.

Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. I have also removed your details from our database. If you do have any further questions or concerns, please do not hesitate to contact us.

Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. I have also removed your details from our database. If you do have any further questions or concerns, please do not hesitate to contact us.