again this was advertised as a ladies jumper but is unisex, hence the sleeves are a bit too long for me, but the hem length is just right as I like my jumpers on the long side. the fabric again is...
Description in catalogue was misleading...they were described as ladies and men's, not unisex, and there was no mention of cotton in the wool mixture. I thought I was getting a wool/ merino mix which...
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Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we do have a system on our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. You are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process that for you! Please do not hesitate to contact us if you have any further issues If you do have any further questions or concerns, please do not hesitate to contact us
TC
Trusted Customer
9 years ago
I have returned both items today for a refund.... I do not like the cotton in the mix, I find it goes very bobbled with washing and wearing.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
