Hello. I received the pullover, but realised I had ordered the wrong colour, it should have been the dark blue version.
I immediately repackaged it and addresssed it to Woolover (returns) address,...
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WoolOvers CS
WoolOvers
7 months ago
Good afternoon Barry,
Thank you for your feedback, we have received your return, unfortunately the exchange item you requested was out of stock, and we had to refund you, this was refunded on 22/09, this should be credited back to you by now, we also emailed you on 19/09 to let you know of this, we are sorry for the inconvenience, and we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Have bought these jumpers for my husband for years. They last well ( except if the moths get them)
WoolOvers CS
WoolOvers
7 months ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Very good fit it looks very nice on. The colour is great I love it and t goes with most things
WoolOvers CS
WoolOvers
7 months ago
Good morning,
We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future.
Kind regards,
Ismini
The color is lovely . The only quibble I have is that it pilled up very quickly. I de-pilled it and am hoping it doesn’t happen again on future wearing.
WoolOvers CS
WoolOvers
7 months ago
Dear Christine,
We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future.
Kind regards
Ismini
Thank you for your lovely feedback!
We’re delighted to hear your husband likes the fit and colour. It’s great to know it’s a good match!
We hope he continues to enjoy wearing it.
Best wishes,
The WoolOvers Team
The jumper has a lovely soft texture
The jumper is a good fit & washes well.
I received the jumper quickly.
WoolOvers CS
WoolOvers
7 months ago
Good morning Sheila,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Lovely and soft jumper, and the colour is great. This is not my first purchase and it will not be my last. Great service and quick delivery time
WoolOvers CS
WoolOvers
7 months ago
Good morning Catherine,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I bought this as a replacement for a much loved pure cashmere jumper now worn through. It is what I wanted slightly heavier but good value...as are my previous 2 sweaters from you. I have worn it...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
