Good morning,
Thank you for your positive feedback, we are pleased you and the recipient are happy with the jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Love the colour and the fit. Cowl neck folds well and it’s a good length. Not washed it yet but I think it will wash well though it is showing signs of bobbling already.
WoolOvers CS
WoolOvers
2 months ago
TDear Sally
The pilling balls can be removed easily by using one of our Pilling Combs.
Alternatively, pilling can be removed by plucking or carefully shaving the fabric. Once the jersey has finished releasing these shorter fibres, the longer, higher twisted fibres will remain, and the pilling will cease. A similar process occurs during the first few weeks of walking on a new wool carpet.
Washing your jumper in a washing machine speeds up the process of releasing the shorter fibres and the bobbles.
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
I didn't 'love' either of the two cowl-neck jerseys as the colours did not match those of the catalogue by quite a margin, though the quality was fine. I therefore was unimpressed that I had to pay...
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Sarah
WoolOvers
2 months ago
Good afternoon,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we do not do free returns, we do sell a £2.50 return label, this needs to be purchased at the time of placing your order, and can be added at the checkout stage, this is the easiest and cheapest way to return if needed, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Lovely cosy jumper in a very pretty colour. Usual Woolovers quality. Sizing just right and washes dwell.
Sarah
WoolOvers
2 months ago
Good afternoon Annie,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
My favourite shape, colour and wool blend. Love everything about it. So soft and flattering.
Sarah
WoolOvers
2 months ago
Good morning Sandra,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Wears really well and washes beautifully.
Colours good although would like a pale blue
Sarah
WoolOvers
2 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
