Good Morning, thank you for your feedback and we are very sorry to hear you had trouble with our sizing. We do try to advise customers on sizing by providing size charts online that can be found just under the colour selection of any item you look at, as sizing does vary slightly between garments. You are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process that for you. We do offer a returns service from an Australian address, which is a far cheaper returns option. Full details can be found here: https://www.woolovers.com.au/returns. Please do not hesitate to contact us if you have any further issues.
The wool was quite rough but the main issue was the sizing,
For me a small was just too large.
Customer Care Team
WoolOvers
9 years ago
Good Afternoon, thank you for your feedback and we are very sorry to hear your item did not fit. We do try to advise customers on sizing by providing size charts online that can be found just under the colour selection of any item you look at. Once we have recieved your items back we will be happy to process that for you. Please do not hesitate to contact us if you have any further issues
All-natural, all-affordable knitwear specialists. Lovers of superb, all-day, everyday style, we keep it real for you.
Be inspired by our wonderful yarns, wearable styles and fantastic website.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
All-natural, all-affordable knitwear specialists. Lovers of superb, all-day, everyday style, we keep it real for you.
Be inspired by our wonderful yarns, wearable styles and fantastic website.
