As stated all aspects of the service was excellent from initial email to the design service and completion. Delivery was very efficient, one slight problem was the tracking button on the completion...
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Adie
WoodBlocX
11 months ago
Thank you for your 5 star feedback.
We apologise for the problem with tracking, this error has now been fixed.
Product reviews
Adie
WoodBlocX
11 months ago
Thank you for your 5 star review!
We strive to give the best service we can.
The WoodBlocx team
Lovely bespoke planter - just what I wanted.
Would have been 5* except I was short of one block on delivery. Was rectified asap with one simple phone call.
Adie
WoodBlocX
11 months ago
Thank you for your feedback and 4 star review.
We're glad we managed to rectify this issue quickly and that you are happy with your planter!
Product reviews
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Adie
WoodBlocX
11 months ago
Lovely photo the planter looks great! Thank you for the 5 star review!
The purchase online was clear and easy to follow. We did our own measurements and completed the sizing online too. Any queries we phoned to check and the person at the other end of the phone was so...
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Adie
WoodBlocX
1 year ago
Thank you very much for the great feedback! We really appreciate it and are very happy to hear you are pleased with your purchase.
Date of purchase: 04/03/2025
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Simon Van-de-Broucke
Feefo Verified
1 year ago
Adie
WoodBlocX
11 months ago
Thank you for your 5 star feedback.
Product reviews
Adie
WoodBlocX
11 months ago
Thank you for your lovely comments and 5 star review!
WoodBlocX service is excellent both for design and construction methods but on this rare occasion one block was missing from the pallet and the plastic cover was damaged - probably down to the...
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Adie
WoodBlocX
11 months ago
Thank you for your 5 star feedback.
We apologise for the missing block and damage to the pallet wrapping. We do use an external courier and on the very rare occasion things happen that are outwith our control, however we will endeavour to rectify the problem as quickly as possible.
Product reviews
Adie
WoodBlocX
11 months ago
Many thanks for your 4 star feedback.
We can only apologise for the missing block as a result of the damaged packaging.
If you have any concerns please get in touch, we are happy to help address them.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.