Useful and informative web site with clear instructions - none with delivery which would have been beneficial
Product kerbside delivery arrived on pallet, a day later than expected although...
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Lian
WoodBlocX
3 years ago
Thank you for taking the time to reply and sharing your experience purchasing from WoodBlocX.
Your feedback is invaluable and we are so pleased your are enjoying your raised beds.
If we can be of any help in the future then do not hesitate to get in touch!
Date of purchase: 07/02/2023
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Margaret Madams
Feefo Verified
3 years ago
What Margaret Madams said about WoodBlocX:
Arrived when required. Easy to order.
Lian
WoodBlocX
3 years ago
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Gap between blocks and capping. Some blocks had corners broken off. Holes not drilled accurately and needed clearing out of debris. Some blocks had a mould deposit.
Lian
WoodBlocX
3 years ago
Thanks for taking the time to reply, we really appreciate your review and sharing your experience.
If you do need any assistance at all in the future, then please ensure you contact customer support on admin@woodblocx.co.uk and we will be happy to assist!
Very good product, great design to provide a sturdy raised bed. Very proactive communications in response to queries and a non-standard request. Second purchase from them - highly recommended.
Lian
WoodBlocX
3 years ago
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Generally excellent. Quite laborious and glad to have a workshop. One problem with instructions - no info that blocks have inset top surface (to take plastic plugs). Please amend.
Lian
WoodBlocX
3 years ago
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
We are always looking at ways to improve our service and thank you for your suggestions.
If we can be of assistance in the future then please do not hesitate to get in touch!
Product reviews
Date of purchase: 30/01/2023
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Trusted Customer
Feefo Verified
3 years ago
Have done before and will do again
Lian
WoodBlocX
3 years ago
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Responsive for a custom design. Answers all questions promptly.
Kate
WoodBlocX
3 years ago
Hi Christopher!
Many thanks for the 5-star review. We really appreciate it here at WoodBlocX.
If you have any questions or concerns regarding your purchase, please let us know and our Admin Team will be happy to assist you.
Product reviews
Kate
WoodBlocX
3 years ago
Hi Christopher!
Many thanks for the 5-star review. We really appreciate it here at WoodBlocX.
If you have any questions or concerns regarding your purchase, please let us know and our Admin Team will be happy to assist you.
So pleased with the product. From ordering through to delivery the service was fantastic and kept up to date all the way. Would highly recommend.
Kate
WoodBlocX
3 years ago
Hi Diane.
Thank you very much for the great feedback. We really appreciate it!
If you have any questions or concerns regarding your purchase going forward, please let us know and we will be happy to assist you.
Kate
WoodBlocX
3 years ago
Hi Diane.
Thank you very much for the great feedback. We really appreciate it!
If you have any questions or concerns regarding your purchase going forward, please let us know and we will be happy to assist you.
They responded to my request for more dowels the very next day and they arrived a couple of days later...brilliant service
Kate
WoodBlocX
3 years ago
Hi Michael.
Thank you very much for the 5-star review.
I will pass your feedback to our Admin team who will really appreciate it.
We hope to hear from you again soon.
Kate
WoodBlocX
3 years ago
Hi Michael.
Thank you very much for the 5-star review.
I will pass your feedback to our Admin team who will really appreciate it.
We hope to hear from you again soon.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.