Great service and delivery; they also helped me amend the order when I wanted to add more blocks. The staff were really responsive on the chat app.
Lian
WoodBlocX
3 years ago
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
they missed the membrane off the initial delivery , but got it out to me within a couple of days .
The design was easy to follow and the tips and drawing was easy to follow
Lian
WoodBlocX
3 years ago
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Product reviews
Date of purchase: 16/02/2023
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David Cambridge
Feefo Verified
CO10 8HW
3 years ago
What David Cambridge said about WoodBlocX:
Order was good, delivery was mostly good but some mix up over the actual delivery date.
Lian
WoodBlocX
3 years ago
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
If we can be of assistance in the future then please do not hesitate to get in touch!
Excellent service. Good product and easy to put together. Worth buying a pipe cutter if planning a big installation
Lian
WoodBlocX
3 years ago
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Some of the blocks required cleaning out before fitting. Blocks did not align true with the neighbouring block. Other than that it was fine
Lian
WoodBlocX
3 years ago
Thanks for taking the time to reply, we really appreciate your review and sharing your experience.
We are so pleased that you are happy with your order.
If you do need any assistance at all in the future, then please ensure you contact customer support on admin@woodblocx.co.uk and we will be happy to assist!
Delivery on time CS staff very helpful and the product is first class I have purchased from BlocX in the past so I new what a good company they were and once again they did not disappoint.
Lian
WoodBlocX
3 years ago
Thank you for your wonderful feedback, We are so pleased that you are happy with your order.
We look forward to dealing with you again!
A replacement pond liner for my 6ft x 4ft woodblock fish pond, sorted out my issue got a,liner out to me and now,looking forward to a restock and plants for summer!
Lian
WoodBlocX
3 years ago
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.