Front end service was great. Easy website and prompt delivery. I just wish the product stood up to the claims. Disappointing.
Liz
Wipertech NZ
2 months ago
Hi,
Thank you for the honest feedback — we really appreciate you saying that about the service and delivery.
We’re genuinely sorry to hear the product didn’t live up to your expectations. That’s certainly not what we aim for, and we understand how disappointing that can be.
If you’re open to it, we’d love to understand what specifically didn’t meet the claims so we can look into it properly and see how we can make it right for you. Whether that’s troubleshooting, a replacement, or another solution — we’re here to help.
Thanks again for taking the time to share your experience.
Cheers,
Wipertech Team
Product reviews
Liz
Wipertech NZ
2 months ago
Hi,
Thank you for taking the time to leave a review — we really appreciate it. We’re so glad to hear the service and delivery were spot on, but we’re genuinely sorry that the blades haven’t performed the way you expected. That’s certainly not the experience we want you to have.
It’s quite unusual for new blades to smear, so we’d love to help figure out what’s going on. In some cases, it can be related to installation or windscreen condition, but we’ll work through it with you to get it sorted.
The good news is your order is covered by our 12-month performance warranty, so you’re fully protected. I’ve sent you an email directly, and we’ll make sure this is resolved as quickly as possible.
Thanks again for your feedback — we’ll take care of it from here.
Cheers,
Wipertech Team
Date of purchase: 03/02/2026
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Trusted Customer
Feefo Verified
2 months ago
Excellent delivery, received them the day after order placed.
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