The replies took a while and I had to follow up with them to see how my replacement was coming along.
Jean
Wipertech NZ
17 days ago
Hi David, thanks for taking the time to share this — we understand your frustration, sorry we missed the mark here.
We always aim to deliver a great experience, and I'm sorry we missed the mark this time.
We'd love the opportunity to make things right for you. The good news is I can see that the correct kit is out on its way for delivery soon.
Your feedback is important and helps us improve. If you have any other questions or need further assistance, just let us know.
Cheers,
Wipertech Team
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Jean
Wipertech NZ
17 days ago
Hi David, thanks for taking the time to share this — we can see why that would be frustrating, sorry we missed the mark here.
This is definitely something we’d want to get right for you. We've taken a closer look at the replacement blades you need, and I can see that the correct kit is out on its way for delivery soon.
Keen to hear how you go with this!
Cheers,
Wipertech Team
Date of purchase: 31/03/2026
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Jonas Bunao
Feefo Verified
NZL
18 days ago
What Jonas Bunao said about Wipertech NZ:
On time delivery and with video on how to install it. Smooth transaction.
Communication could be better, but I got the product after a week and the product is excellent and that's what count.
Jean
Wipertech NZ
18 days ago
Hi Dao, thanks for leaving a review!
Upon review, your order was placed on March 30 and shipped out on March 31. The parcel was then marked as delivered on April 7.
We are generally spot on when it comes to delivery estimates, sorry we missed the mark here!
That said, we appreciate your feedback as we always work towards improving our services.
Enjoy the new wipers!
Cheers,
Wipertech Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.