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Wickhams Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 788 reviews

Jeremy Howell

Feefo Verified

5 years ago

What Jeremy Howell said about Wickhams:

The website order failed to register the 5% discount offered but when Dan became aware of this he delivered to us a free bottle of wine so all was well, in fact very well!

Product reviews

Date of purchase: 10/04/2021

William Jones

Feefo Verified

5 years ago

What William Jones said about Wickhams:

Brilliant.

Excellent. Value for money.

Date of purchase: 01/04/2021

Jan Millar

Feefo Verified

G76 8BW

5 years ago

What Jan Millar said about Wickhams:

Only one delivery made to friend for birthday. My order at G76 8BW not arrived

Dan Farrell-Wright

Wickhams

5 years ago

Hi Jan, I'm so sorry that your order has not yet arrived. Due to us moving to a new warehouse things have been a little hectic. I have spoken to the warehouse team and your order has been dispatched today, you will receive a tracking code via email separately. This is not the level of service we aim to provide and I hope you will give us another chance.

Date of purchase: 30/03/2021

Karen Holme

Feefo Verified

5 years ago

What Karen Holme said about Wickhams:

Best independent and service

Customer service second to none. Can't beat it. A very customer focused service who pay attention to their customers.

Product reviews

Date of purchase: 01/04/2021

Trusted Customer

Feefo Verified

5 years ago

They deliver promptly, their pricing is very fair and if they are out of what you would like, they will offer a comparable substitute. I have given a few as gifts, everyone loved them.

Product reviews

Date of purchase: 30/03/2021

rainbirdwine

Feefo Verified

Studland Swanage

5 years ago

What rainbirdwine said about Wickhams:

Fast for the thirsty.

Efficient service and fast delivery. Will defiantly purchase again. As a new customer it would help if you were to make it known which courier service you are using.

Dan Farrell-Wright

Wickhams

5 years ago

Thank-you for the feedback, we work with Yodel, DPD and Royal Mail (depending on the weight of the consignment and the delivery address). We will look at how we can improve communication about which service is being used.

Product reviews

Date of purchase: 27/03/2021

Alison Hardman

Feefo Verified

Roadwater

5 years ago

What Alison Hardman said about Wickhams:

Great Service

Wickham & Co were really easy to deal with, information on their website was informative and helpful. It was easy to order the wine selection. This is my first time buying wine from them, their...

Date of purchase: 21/03/2021

Trusted Customer

Feefo Verified

5 years ago

Good service,good wine

Date of purchase: 14/03/2021

Trusted Customer

Feefo Verified

5 years ago

Efficient handling of order

The five star rating is merely to acknowledge the efficiency with which they dealt with the order. The wine contained in the order was a gift and I have no idea how it was received.

Dan Farrell-Wright

Wickhams

5 years ago

Thank-you for the feedback, I hope the wine was enjoyed by the recipient.

Date of purchase: 10/03/2021

Michael Kenefick

Feefo Verified

5 years ago