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Wickhams Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

CT

Candida Terry

Feefo Verified

4 years ago

What Candida Terry said about Wickhams:

Absolutely wonderful with delivery as promised. Thank you.

Product reviews

Date of purchase: 18/10/2021

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SS

Sandra Smith

Feefo Verified

4 years ago

What Sandra Smith said about Wickhams:

The person I bought this for was highly delighted and said it tasted divine

Great service from ordering through to delivery

Product reviews

Date of purchase: 29/10/2021

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Trusted Customer

Feefo Verified

4 years ago

Great service, fast delivery.

Wine is well packaged and delivery quickly, generally next day.

Product reviews

Date of purchase: 22/11/2021

0

Trusted Customer

Feefo Verified

4 years ago

Really bad. Not recommended!

Really bad experience. Instead of 6 bottles that I ordered arrived only 4. Instead of 1-2 days delivery it took 15 days (after me requesting an update few times). I will never order from this...

Dan Farrell-Wright

Wickhams

4 years ago

I am so sorry that your order took so long to arrive, this is not the service we usually provide. This was a mixed case which should have included 6 bottles and only receiving 4 bottles is not acceptable - this has never happened before and we will investigate fully why you did not receive the correct bottles. I have arranged a full refund of your purchase. If you order from us again I promise the experience will be better.

Product reviews

Dan Farrell-Wright

Wickhams

4 years ago

I am so sorry that your order took so long to arrive, this is not the service we usually provide. This was a mixed case which should have included 6 bottles and only receiving 4 bottles is not acceptable - this has never happened before and we will investigate fully why you did not receive the correct bottles. I have arranged a full refund of your purchase. If you order from us again I promise the experience will be better.

Date of purchase: 10/11/2021

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Trusted Customer

Feefo Verified

4 years ago

Good quality wine

Good quality wine at a good price

Product reviews

Date of purchase: 11/11/2021

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Trusted Customer

Feefo Verified

4 years ago

Refunded me 10% of price quickly because I forgot to key in the offer code. Good service. Will buy again

Dan Farrell-Wright

Wickhams

4 years ago

No problem, glad we could provide a good service and we look forward to your next order 😁

Date of purchase: 02/11/2021

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YC

Young Cheng

Feefo Verified

Boston

4 years ago

What Young Cheng said about Wickhams:

I ordered some sparkling wines as a gift for a friend in London. The prices are reasonable and they were delivered on the second day. It was very fast and I'm happy to use this service again, but...

Dan Farrell-Wright

Wickhams

4 years ago

Hi Yang, thank-you for your feedback, I'm really sorry to hear that the gift card was not in the box with the order. I will investigate to see if there has been an error by our warehouse staff.

Product reviews

Date of purchase: 02/11/2021

0

Trusted Customer

Feefo Verified

4 years ago

Great service

Fast delivery. Had the wine in stock that I wanted to buy as a gift for someone

Product reviews

Date of purchase: 27/10/2021

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CW

Colin Walls

Feefo Verified

4 years ago

What Colin Walls said about Wickhams:

What a great Company, ordered one day delivered the next, amazing, Excellent selection, just what I ordered, no replacements! Quite a joy these day. Will certainly be buying more wine from them.

Dan Farrell-Wright

Wickhams

4 years ago

So pleased we're getting it right, thanks Colin 😁

Product reviews

Date of purchase: 27/10/2021

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Anita Clench

Feefo Verified

4 years ago

What Anita Clench said about Wickhams:

Excellent.

This was a gift and I have received good feedback on the quality of the wines. Great service and delivery would definitely recommend.

Product reviews

Date of purchase: 24/10/2021

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