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The Westminster Collection Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,595 reviews

Trusted Customer

Feefo Verified

5 years ago

Excellent service ,seift dispatch, very satisfied

Product reviews

Date of purchase: 07/07/2020

Trusted Customer

Feefo Verified

5 years ago

Not good practice

Very slow to answer problems when asked to sort it out. Not good

Sarah Bunting

The Westminster Collection

5 years ago

Hi there - I am very sorry to hear that your issues have taken too long to be resolved for you. Please feel free to put your concerns in writing to us, marking this for the attention of the Management and we will ensure that your correspondence is dealt with as a matter of priority. Thanks, Sarah

Product reviews

Date of purchase: 14/07/2020

Mr F Sobbia

Feefo Verified

5 years ago

What Mr F Sobbia said about The Westminster Collection:

Good customer service

Customer service was very good. Unfortunately the item was not what I expected, but I was able to return it with a freepost mail.

Product reviews

Date of purchase: 14/07/2020

Mr R De'Angelis

Feefo Verified

Falkirk

5 years ago

What Mr R De'Angelis said about The Westminster Collection:

Good service

Overall service is good, but you get a lot of emails that the coins are no longer available

Product reviews

Date of purchase: 14/07/2020

Mr C Chester

Feefo Verified

5 years ago

What Mr C Chester said about The Westminster Collection:

nice coins nice prices

great company to do business with nice products at reasonable prices

Product reviews

Date of purchase: 14/07/2020

Mr WJ Hegarty

Feefo Verified

5 years ago

What Mr WJ Hegarty said about The Westminster Collection:

Excellent service, products and prices. I first bought from them a few months ago. I have made a number of purchases and will continue to do so. I would highly recommend them to any serious collector.

Product reviews

Date of purchase: 14/07/2020

Trusted Customer

Feefo Verified

5 years ago

Do you believe? 50p

Excellent customer care ordered on the phone as I was unable to order on site - I ordered three for grandchildren they all liked them have now reordered another three

Product reviews

Date of purchase: 13/07/2020

Mr T Ryan

Feefo Verified

5 years ago

What Mr T Ryan said about The Westminster Collection:

I pressed the wrong key , it should have been 4.5 stars'. I have found the staff very helpful ,efficient and co-operative.

Sally

The Westminster Collection

5 years ago

Hello. Thanks for your kind words. You can edit your review by clicking on the original message and updating the star rating. If you could do this we would be very grateful :) Sally

Product reviews

Date of purchase: 12/07/2020

Mrs SM Welch

Feefo Verified

St. Leonards on Sea

5 years ago

What Mrs SM Welch said about The Westminster Collection:

All very good

Product reviews

Date of purchase: 13/07/2020

Mr G Langley

Feefo Verified

5 years ago

What Mr G Langley said about The Westminster Collection:

Useless

Useless I have closed my account with them as they are the only company that cannot separate a billing address from a delivery address.

Sally

The Westminster Collection

5 years ago

Hi there. Sorry to hear you had issues when placing an order with us. I can advise we are able to deliver to alternative addresses for certain items. If you wish to discuss this further please contact our Customer Services Department directly quoting your account information and we would be happy to look into this for you should you require further items. Sally

Mr G Langley

5 years ago

Well thanks for getting back but I have spoken to your customer services on several occasions and this clearly is not the case so maybe the left hand needs to speak to the right hand and you won’t loose customers. I I’m happy for to look into this account and contact me personally if you think I am wrong but I certainly will not be calling you.

Sarah Bunting

The Westminster Collection

5 years ago

Further to our telephone conversation, I do hope this matter has been resolved to your satisfaction. If there is anything else that we can be of assistance with, please do not hesitate to contact us again. Sarah

Mr G Langley

5 years ago

Thanks to Sarah my account issues have been resolved and my review has been updated to a good.

Product reviews

Date of purchase: 06/07/2020

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The Westminster Collection Reviews

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