How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Webbox Reviews

https://www.webbox.co.uk

Rated

Exceptional

We look at the world from a pet’s point of view so that we can understand what they want, not just what they need.

Service

4.7

Product

4.7

1,044

1,232

ratings over the past year

1,231 out of 7,292 reviews

Time:

Past year

Trusted Customer

7 months ago

Date of purchase: 13/11/2024

My Lurcher loves Webbox balls!

Good, efficient service. Items are good value.

Trusted Customer

7 months ago

Date of purchase: 09/11/2024

Rawhide chews

Very quick delivery and efficient. Product is cheaper than any supermarket

Ian

Wakefield

8 months ago

Date of purchase: 13/11/2024

What Ian said about Webbox:

Excellent service, though some of the toys were not to my dogs taste

Excellent service, though some of the dog toys did not engage my dogs, so I'll know better next time. The Spiky Flamingo & the Squeaky Hamburger were not received well & remain untouched by my dogs.

info@petschoice.co.uk

Webbox

7 months ago

Hi, Thanks for sharing your feedback. We are sorry to hear that your experience hasn’t been a positive one. Please may I ask you to email info@petschoice.co.uk with the product used and images. Please could you also include a batch number, along with your postal address and phone number. I will then investigate this for you personally. Please quote reference number:- CAS-73468-V8F6G2 Thank you, Lucy -Customer Relations

Product reviews

Stewart

Reigate

8 months ago

Date of purchase: 12/11/2024

What Stewart said about Webbox:

Love Webbox

The service is always first class. Easy to use website, the delivery always when expected and our driver is an absolute gent.

Product reviews

Trusted Customer

8 months ago

Date of purchase: 13/11/2024

Love the pastry

Good delivery time, great product

Product reviews

Joy Ballantyne

Maidenhead

8 months ago

Date of purchase: 05/11/2024

What Joy Ballantyne said about Webbox:

Good food for old cats

Great cat food for my elderly pussycat. Easy to order online & quick delivery.

Julia

Bishop Auckland

8 months ago

Date of purchase: 12/11/2024

What Julia said about Webbox:

Red ball

Arrived promptly. Had the red ball that was most important as one of my dogs will only play with a webbox red ball! Typical collie who is obsessive! Ordered other bits and pieces. The unicorn was a...

Read all

Trusted Customer

8 months ago

Date of purchase: 12/11/2024

Happy experience

Service was very good quick delivery

Product reviews

Angela L

Leicestershire

8 months ago

Date of purchase: 11/11/2024

What Angela L said about Webbox:

Easy to order - quick arrival.

Excellent fast delivery. Just a shame so many of the licki-lix options were out of stock.

Product reviews

Trusted Customer

8 months ago

Date of purchase: 03/11/2024

Wet dog food

Good speedy delivery, which was well packed.

Product reviews

Not received a review invite?

About Webbox

We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!

Read all

01619686936

Brentwood House, Lower Philips Road, Whitebirk Industrial Estate, Blackburn, Lancashire, BB1 5UD, United Kingdom

Webbox Naturals Sausage Wet Dog Food - Turkey & Chicken

View all media (96)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Webbox Reviews

Squeaky BallMore reviews of this product (54)View product websiteMy dogs love the large Squeaky Balls. I used to buy them at Tesco & Asda. The smaller Squeaky Ball was my Border Collie's favourite ball, but unfortunately they are no longer available. She would...Read all

TPR RingMore reviews of this product (2)View product websiteBoth my dogs like this toy, with my Border Collie fetching it when I tell her to go & get her ring in the house.

Webbox Squeaky Burger ToyMore reviews of this product (1)View product websiteDid not engage my dogs, I think the brown colour was off putting for the dogs.

Spikey Ball FlamingoMore reviews of this product (5)View product websiteNo squeak let the toy down. My dogs were not enthused with the Spikey Ball Flamingo, it just did animate them. Same for the Squeaky Hamburger, the colour probably made the dogs think that it was poo...Read all

Webbox Plush Parrot ToyMore reviews of this product (2)View product websiteBoth my dogs loved the Plush Parrot Toy. I have a large 12 year old German Short Pointer called Bella and small 3 year old Border Collie called Meryl & they steal from it each other. My older dog...Read all

Webbox Naturals Senior Selection Jelly Wet Cat Food 7+More reviews of this product (110)View product websiteOur 13 yo cat loves this food. Jelly slurped down first, then meat. Leftover meat had to have Lick e lix on top for the final scoffing.

Webbox Lick-e-Lix Chicken Cat TreatsMore reviews of this product (243)View product websiteCat whippy is popular with our cat. No flavour is left uneaten.

Webbox Tasty Sticks Duck Cat TreatsMore reviews of this product (44)View product websiteCat jerky is absolutely popular with our cat. No flavour is left uneaten.

Webbox Tasty Sticks Turkey & Lamb Cat TreatsMore reviews of this product (51)View product websiteCat jerky is absolutely popular with our cat. No flavour is left uneaten.

Webbox Lick-e-Lix Salmon Cat TreatsMore reviews of this product (161)View product websiteCat whippy is popular with our cat. No flavour is left uneaten.

Plush Food - CroissantMore reviews of this product (4)View product websiteCute croissant toy with a squeaky My grand pup loves it so much I bought more Good quality toy and even after a few minor injuries it’s been repaired and loved

Plush Food - PretzelMore reviews of this product (4)View product websiteVery cute pretzel with a nice squeaker. Grand pup loves to toss it about. Good quality toy

Webbox Naturals Cat Mousse MultipackMore reviews of this product (166)View product websiteCats love it

Webbox Naturals Fish & Meat in Jelly Wet Cat FoodMore reviews of this product (149)View product websiteSo much better than the gravy selection, or that's what my little furry lad thinks. He runs to the bowl when I put it down.

Webbox Mixed Selection in Jelly Wet FoodMore reviews of this product (31)View product websiteMy little fur ball loves the jelly version much better than the gravy, that I bought previously.

Webbox Lick-e-Lix Chicken Cat TreatsMore reviews of this product (243)View product websiteMy lad is addicted to any of the licki-lix flavours. I just have to pick up the pouch and he's there and always seems disappointed when there is no more coming out.

Webbox Cat Play Time Sway & Swat ToyMore reviews of this product (8)View product websiteMy little lad isn't keep, but then he is older and goes out quite a lot but I am giving the others as Christmas gifts so can update on this once I get feedback from the human servants ;)

Webbox Naturals Adult Salmon Pate Wet Dog FoodMore reviews of this product (53)View product websiteMy dog loves salmon based food and unfortunately there is still not a good selection of it at supermarkets.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?