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Rated
Exceptional

We look at the world from a pet’s point of view so that we can understand what they want, not just what they need.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,026

94

30

22

37

1,209

ratings over the past year

1,208 out of 7,238 reviews
Time:
Past year
Trusted Customer
7 months ago
Date of purchase: 10/11/2024
Good
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JB
Jill Blackburn
7 months ago
Date of purchase: 10/11/2024
What Jill Blackburn said about Webbox:
very good
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0
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FL
Fay Lewis
Bridport
7 months ago
Date of purchase: 09/11/2024
What Fay Lewis said about Webbox:
Great service
Prompt and reliable, my cat loves the webbox naturals
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KT
Kate Stevenson-Thorpe
7 months ago
Date of purchase: 29/10/2024
What Kate Stevenson-Thorpe said about Webbox:
I bought these because my wee dog loves ur other liver square treats that have been out of stock for ages. Unfortunately my dog won’t eat these 🤷‍♀️
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Trusted Customer
7 months ago
Date of purchase: 08/11/2024
brilliant
first class service
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TS
Tony Smith
Arbroath
7 months ago
Date of purchase: 08/11/2024
What Tony Smith said about Webbox:
Webbox Review
Good service, easy online ordering process and fast delivery.
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Trusted Customer
7 months ago
Date of purchase: 10/10/2024
My dogs love it and there tummy's more settled great
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Trusted Customer
7 months ago
Date of purchase: 08/11/2024
Good service. Ordering and delivery excellent.
Nothing to add to good service.
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Trusted Customer
7 months ago
Date of purchase: 27/10/2024
Poor delivery scope !
Like the product as used to be able to buy at my local Morrisins, however they no longer sock them. I have therefore ordered direct from your company, but as yet not received the balls ! This is not...

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LF
Lesley Ferentz
Devon
7 months ago
Date of purchase: 07/11/2024
What Lesley Ferentz said about Webbox:
Service disappointing
Sorry, 10 day delivery is not great! (Previous order disappeared from your system, although payment was completed… thankfully your customer service girls put it right and got it sorted when I rang...

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info@petschoice.co.uk
Webbox
7 months ago
Thank you for your feedback, and we sincerely apologise for the delay and the inconvenience caused by the initial order issue. We understand how frustrating it must have been, especially after waiting for communication. We're glad to hear our customer service team was able to assist and resolve the matter when you reached out. We absolutely appreciate your business and, given your ongoing order, we recognise your expectations for a more timely delivery. We are continuously working to improve our processes, and your feedback is invaluable to help us enhance our service for all customers. Thank you for your understanding. Elizabeth - Customer Relations Team
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About Webbox
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!
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Brentwood House, Lower Philips Road, Whitebirk Industrial Estate, Blackburn, Lancashire, BB1 5UD, United Kingdom
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About Webbox
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!