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WCF Chandlers Reviews

Rated
Exceptional

WCF Chandlers is a local supplier of domestic heating oil and commercial fuel; who is proud of their heritage.

Service
4.8
/5

5

4

3

2

1

1,252

161

16

11

25

1,465

ratings over the past year

1,465 out of 5,718 reviews
Time:
Past year
Trusted Customer
15 hours ago
Date of purchase: 11/07/2024
This order was unlike Chandlers usual service, which has been excellent for over 20 years. The Top-Up Service failed to pick up that we needed a delivery so we ran short. I phoned and asked for a deli
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Trusted Customer
17 hours ago
Date of purchase: 05/07/2024
Great
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Hannah
WCF Chandlers
15 hours ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
MB
Marie Banwell
Dereham
20 hours ago
Date of purchase: 05/07/2024
What Marie Banwell said about WCF Chandlers:
Kept me up ho dste on my delivery. Good ptice
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Hannah
WCF Chandlers
15 hours ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
JJ
Jenny Jeffery
Wragby
1 day ago
Date of purchase: 28/06/2024
What Jenny Jeffery said about WCF Chandlers:
A very pleasant driver delivered our heating oil, on the day they specified; he double checked where the tank was and delivered without any fuss. I chose WCF Chandler for their great customer service
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Hannah
WCF Chandlers
15 hours ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
Trusted Customer
1 day ago
Date of purchase: 04/07/2024
My tank was overfilled so the oil blew out of the breather. The driver apologised and cleaned up the mess well but the next day when the weather warmed I could smell oil, the oil in the tank had expan
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Hannah
WCF Chandlers
1 day ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We’re sorry to hear that your customer experience did not meet your expectations. A member of the team will be in touch shortly to discuss matters further and create a resolution. Thank you again from the Customer Services team.
Trusted Customer
2 days ago
Date of purchase: 03/07/2024
Ordered oil and it came within 2 days. Excellent, swift, efficient service
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Hannah
WCF Chandlers
1 day ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
GL
Graham Lowe
Bicker, Boston
2 days ago
Date of purchase: 03/07/2024
What Graham Lowe said about WCF Chandlers:
First class
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Hannah
WCF Chandlers
2 days ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
Trusted Customer
2 days ago
Date of purchase: 03/07/2024
I was happy
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Hannah
WCF Chandlers
2 days ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
MS
Mrs Smith -
Ryhall
3 days ago
Date of purchase: 11/07/2024
What Mrs Smith - said about WCF Chandlers:
Fair priced as always Speedy and efficient service Polite and courteous service from Gavin...Top Marks
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Hannah
WCF Chandlers
3 days ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
Trusted Customer
4 days ago
Date of purchase: 01/07/2024
Delivered before due date. Friendly delivery driver.
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Hannah
WCF Chandlers
3 days ago
Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.
About WCF Chandlers
WCF Chandlers is a local supplier of domestic heating oil and commercial fuel; who is proud of their heritage and commitment to customer service. Formerly known as Chandlers Oil and Gas, the company was established in 1935 and sold 'everything from a tin tack to a combine harvester'. WCF Ltd acquired the company in 2012 and it was rebranded as WCF Chandlers. WCF Ltd is a private company established in 1911 which operates in several sectors including specialist distribution and is proud to be partly owned by its employees. WCF Chandlers is proud to be a long-standing part of the local community, supplying everything from kerosene, red diesel and gas oil, to lubricants, additives and oil tank monitors.
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Alma Park, Warren Way, Grantham, Lincolnshire, NG31 9SE, United Kingdom
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About WCF Chandlers
WCF Chandlers is a local supplier of domestic heating oil and commercial fuel; who is proud of their heritage and commitment to customer service. Formerly known as Chandlers Oil and Gas, the company was established in 1935 and sold 'everything from a tin tack to a combine harvester'. WCF Ltd acquired the company in 2012 and it was rebranded as WCF Chandlers. WCF Ltd is a private company established in 1911 which operates in several sectors including specialist distribution and is proud to be partly owned by its employees. WCF Chandlers is proud to be a long-standing part of the local community, supplying everything from kerosene, red diesel and gas oil, to lubricants, additives and oil tank monitors.