I have always bought my bras from Victoria’ Secrets and love the quality and choices available. Having moved away from London I don’t have a store near me so have to order online. The process is...
Super fast delivery and the packaging was so cute! Loved the mini perfume sniffys that came with it and overall was such a great bra will definitely be buying again in different colours.
I picked up a pair of underwear in store and it unfortunately had a hole in. Spoke to the Twitter customer service team who advised me to pick up a new pair online and I would be reimbursed the price...
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Product reviews
Date of purchase: 24/08/2021
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DA
DAVID
Feefo Verified
4 years ago
What DAVID said about Victoria's Secret:
I have yet to receive half of this order. I have had conflicting messages by email and text. An email suggests it is delayed, a text meanwhile says it 'should have been delivered', but to call if...
Lost parcel in courier
Contacted customer service and the promise was
1. To update either way by giving 24 hours for the parcel to find it way
2. Email me about refund if this has not happened.
...
Amazing customer service the lady was so polite and patient, solved my issue instantly I was shocked. The oonly reason I didn’t give it 5 stars is because the products are really expensive and I...
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