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Van Meuwen Reviews | Customer Service Reviews for https://www.feefo.com/reviews/van-meuwen | Feefo

Displaying all 19,269 reviews

David Gregory

Dorset

2 months ago

Date of purchase: 27/03/2025

What David Gregory said about Van Meuwen:

Poor plants and no response

Poor after been a customer for many years

Ryan B

Van Meuwen

10 hours ago

We’re sorry to hear you’ve been disappointed, especially as a long-time customer. Your feedback has been passed on to help us improve. Kind regards, Ryan Customer Care

David Gregory

4 hours ago

Deplorable response two months after the issue, the one star should be downgraded to no stars, if the system would allow. Again absolutely no response from VM. No refund, nothing, bye bye from a former customer. 🤬

1 product purchased

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Trusted Customer

2 months ago

Date of purchase: 24/04/2025

Spring 2025 - maybe not the best start!

All things considered - I feel a bit let down by the quality of the very small anemone plants, would have expected the plants to be further on in the growing cycle - they were a bit of a mess.

Lauren

Van Meuwen

1 day ago

Hi, We’re sorry to hear that your anemone plants were smaller and less developed than you expected. We appreciate how disappointing this can be, especially at the start of the season when you’re eager for strong growth. Please contact our customer service team with your order details so we can review this and arrange a suitable resolution for you. Kind regards, Lauren Customer Service Team

Trusted Customer

8 hours ago

You have my order number on your system - please refer to those details - I have a photograph of the one, out of 9 anemone plants I purchased from you back in the spring of this year. I purchased 3 sets of three anemone plants they were not labelled, my intention was to group three of the same colours together for a pleasing group effect - well unmarked clearly I was unable to do this.

2 products purchased

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Trusted Customer

8 hours ago

Date of purchase: 07/05/2025

Good service but variable quality of plants

1 product purchased

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Dale Walker

Newark

1 day ago

Date of purchase: 02/06/2025

What Dale Walker said about Van Meuwen:

Top quality products

Always excellent products. And excellent service.

1 product purchased

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Trusted Customer

1 day ago

Date of purchase: 02/06/2025

The company were very helpful in chasing the delivery but didn’t complete their promise of replacement plants. Which I will now chase again.

1 product purchased

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Trusted Customer

2 days ago

Date of purchase: 11/04/2025

Sunny flowers

Good service

1 product purchased

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Trusted Customer

2 days ago

Date of purchase: 11/04/2025

Excellent plants and.flowers and.great delivery service. Plants always arrive well protected.

1 product purchased

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Trusted Customer

2 days ago

Date of purchase: 08/06/2025

Good plants

Excellent service, thank you.

1 product purchased

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Trusted Customer

2 days ago

Date of purchase: 20/06/2025

brown eyed plants

delivery service excellent. put just where I wanted plants & was informed when they were being delivered

1 product purchased

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Joanne Young

Warwick

2 days ago

Date of purchase: 07/05/2025

What Joanne Young said about Van Meuwen:

Lovely healthy plants

Always helpful and efficient

1 product purchased

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About Van Meuwen

Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.

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0333 400 0022

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom