I was really keen to get away from aluminum capsules. I sampled urban brew and didn’t like the taste of the coffee enough to continue purchasing it. The hot chocolates were great for the family and...
Very happy with the coffee, the family have enjoyed the 6s, but the hot chocolate and the mint chocolate are to die for. The service was fantastic and if you let them know there is an issue they very...
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Vincent
Urban Brew
16 hours ago
Thanks so much, Diane! So glad to hear the whole family’s loving the 6s — and yes, that hot choc and mint choc combo is dangerously good! We're all about making things right if anything goes astray, so it's lovely to know you felt looked after. Can’t wait to have you back once the final verdict’s in! Cheers! 😊☕
Vince made the whole process easy and pleasurable. We received the wrong pods and Vince organised the correct pods that arrived within 48 hours. Thank you for making this an easy request. Also we...
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Vincent
Urban Brew
16 hours ago
Ah Janelle, you're an absolute gem! So glad we could sort that out quickly and smoothly for you. And a massive cheers for paying it forward, love that the pods found a new home! It’s Brew Crew legends like you that make our job a total pleasure. We hope you keep enjoying the coffee! 😊🙌☕
They have magnificent products. I consistently purchase the coffee capsules & beans and have experienced nothing but top rate service now for years. For family and friends I always highly recommend...
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Vincent
Urban Brew
16 hours ago
Thanks so much, Janine! What an absolute joy to read your kind words. We're thrilled you've stuck with us over the years - that's the kind of loyalty that keeps our brewers buzzing! Big thanks for spreading the word to family and friends too, you're a true Brew Crew legend. Cheers! 😊☕
Loved the coffee and mint chocolate. The parcel arrived very quickly
Vincent
Urban Brew
16 hours ago
Cheers for the lovely feedback! Mint chocolate and coffee? Now that’s a match made in brew heaven. So glad it all arrived in record time too - enjoy every sip and square! Cheers! ☕😊
The order is delivered quickly, and the coffee is excellent!
Vincent
Urban Brew
16 hours ago
Cheers for the kind words! We like to think good coffee and speedy delivery go hand in hand, so we’re stoked to hear everything hit the mark. Hope your next brew’s just as smooth and satisfying! Keep enjoying! ☕😊
Woohoo, thanks a bunch Sally! 🎉 A 5-star review is music to our mugs - we’re stoked you’re loving the brew! Cheers for making our day that much brighter! ☕💛
Short, sweet, and straight to the brew-tiful point! Thanks a ton for the positive review! We’ll do our best to keep the service snappy and the coffee top-notch for all brew crew. Cheers! 😊☕
I had to cancel my credit card so my subscription order didn’t go through.
One of the staff contacted me and the issue was resolved quickly.
Very friendly & helpful staff.
Vincent
Urban Brew
1 day ago
Thanks heaps for the kind words! Glad we could get things sorted without any fuss - nothing worse than a caffeine delay. Always happy to help keep your coffee flowing and your mornings on track! Cheers! 😊☕
Thanks a bunch, Sylvain! Love knowing our coffee's bringing you that “absolute bliss” feeling. We'll take that as a big win and keep the good stuff coming your way! Keep enjoying! 😊☕
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.