How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Uniworld Boutique River Cruises Reviews

http://www.uniworld.com

EXCEPTIONAL

The world’s best and most awarded luxury river cruise line, offering itineraries in spectacular destinations around the world.

Service

4.8

Product

4.6

2,302

241

2,660

ratings over the past year

2,660 out of 21,691 reviews

Past year

Howard Marlowe

Feefo Verified

USA

1 month ago

What Howard Marlowe said about Uniworld Boutique River Cruises:

Uniworld provides a first-rate experience on the Danube

The personnel are very helpful and the food was great!

Product reviews

Date of purchase: 31/05/2026

Trusted Customer

Feefo Verified

1 month ago

Crusing the Danube

The restaurant manager always made sure I had gluten free options. The dining room staff was efficient and attentive. Any request was quickly attended too.

Product reviews

Date of purchase: 22/05/2026

Harold Lewis Jr

Feefo Verified

1 month ago

What Harold Lewis Jr said about Uniworld Boutique River Cruises:

Uniworld is changing

Mixed review about service. Every area of service was excellent except for the changed dining experience.

Product reviews

Date of purchase: 24/05/2026

Trusted Customer

Feefo Verified

1 month ago

Cruising on the beautiful SS Emilie.

Excellent

Product reviews

Date of purchase: 31/05/2026

Trusted Customer

Feefo Verified

1 month ago

Great Staff and Ship

Treated us like royalty

Product reviews

Date of purchase: 25/05/2026

Trusted Customer

Feefo Verified

1 month ago

Review for Uniworld cruise staring 31 May 2026.

The service we received was excellent. The staff was plentiful, always dressed nicely, and very professional.

Product reviews

Date of purchase: 31/05/2026

Mike

Feefo Verified

USA

1 month ago

What Mike said about Uniworld Boutique River Cruises:

A perfect cruise

All the staff on board went out of their way to make sure everything was perfect. Pre and post hosts were top notch especially Lis in Lucerne. She did a fantastic job.

Product reviews

Date of purchase: 31/05/2026

Naida DeLaParte

Feefo Verified

USA

1 month ago

What Naida DeLaParte said about Uniworld Boutique River Cruises:

The service was so personal, we were called by name after the first day. The food on the ship was very good and always different. The service in the dinning room, perfection, our server was mostly...

Product reviews

Date of purchase: 31/05/2026

Trusted Customer

Feefo Verified

1 month ago

Good but as the premier river cruise company, should be better

All crew were most attentive, pleasant, helpful and good fun.

Product reviews

Date of purchase: 24/05/2026

Trusted Customer

Feefo Verified

1 month ago

Excellent to average

The staff were all above expected. Knowledgeable and helpful. Wait staff in the dinning room was hit and miss. Some were outstanding and some were average. Breakfast orders were forgotten on 2...

Product reviews

Date of purchase: 24/05/2026

Not received a review invite?

View all media (2929)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Uniworld Boutique River Cruises Reviews

Highlights of Eastern EuropeMore reviews of this product (542)View product websiteUniworld provides a quality river cruise experience. The eastern Danube region is very interesting to see when compared with the western region of the Danube. The ship is first-rate and the crew is...Read more

Portraits of Eastern EuropeMore reviews of this product (86)View product websiteThe ship was beautiful and the crew was attentive. All the excursions were relevant and informative. The food was delicious and well suited to a gluten free diet.

Vineyards & Palaces along the DanubeMore reviews of this product (11)View product websiteWe were disappointed that our cruise was interrupted by low water but that is not the basis for my 3 star review. There are changes in the Uniworld experience. We were explained some of the changes...Read more

Vineyards & Palaces along the DanubeMore reviews of this product (11)View product websiteThe well-trained crew on the beautiful, new SS Emilie did everything in their power to ensure our safety and comfort. We did the Progressive Dinner which allowed us to see all the behind the scenes...Read more

Remarkable Rhine & Historic HollandMore reviews of this product (449)View product websiteWe had a wonderful time on this cruise. We felt like royalty. Special thanks to Nyoman, Paola, Ida, and Alex

Vineyards & Palaces along the DanubeMore reviews of this product (11)View product websiteTwo issues: 1) Surely there must be government agencies that compile data on water height in rivers, or other data that can be used to plan river cruises. Selling very expensive passage for a river...Read more

Castles along the RhineMore reviews of this product (2,702)View product websiteUniWorld lived up to my expectations and then some. Everything from the stateroom to the excursions were great. Truly enjoyed the food, drinks and all the wonderful people who made it happen. It is...Read more

Douro River ValleyMore reviews of this product (348)View product websiteWe were totally impressed with the entire experience! The accommodation, the food, the staff, all excellent. The only thing I can say is one little thing about seating in their dining room

Portugal, Spain & the Douro River ValleyMore reviews of this product (683)View product websiteThe ship and crew were great. Stateroom was perfect and well attended by the household crew. Food was excellent at breakfast and lunch, though evening meal was at a lesser standard. Wines were...Read more

Enchanting DanubeMore reviews of this product (1,349)View product websiteThis was our second Uniworld river cruise and it was the best so far. The ship design was very nice and the staff was outstanding. The food was limited at the dinner meal but lunches were better.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?