Good Afternoon,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turlte Mat - Laura
I don’t expect to order one colour and to be sent another. If the whole consignment isn’t as described or shown on your website it shouldn’t be sent out .
Laura
Turtle Mat
1 year ago
Good Afternoon,
I'm very sorry to hear you felt the mat didn't match the colour displayed on the website. I will certainly pass your comments onto our design team for their review.
I can see you have returned the mat to us and a refund has now been processed.
If you would like any advice on an alternative mat please do get in touch and I'll be more than happy to help.
Kind Regards,
Turtle Mat - Laura
Product reviews
Laura
Turtle Mat
1 year ago
Good Afternoon,
I'm very sorry to hear you felt the mat didn't match the colour displayed on the website. I will certainly pass your comments onto our design team for their review.
I can see you have returned the mat to us and a refund has now been processed.
If you would like any advice on an alternative mat please do get in touch and I'll be more than happy to help.
Kind Regards,
Turtle Mat - Laura
Good Morning,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle mat - Laura
Good Morning,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery. I'm sorry to hear you weren't happy with the colour, we hope you will find another mat on our website that is more suitable.
If you would like any help choosing a mat then please don't hesitate to get in touch with us.
Kind Regards,
Turtle Mat - Laura
Product reviews
Laura
Turtle Mat
1 year ago
Good Morning,
I'm sorry to hear you weren't happy with the colour, we hope you will find another mat on our website that is more suitable.
If you would like any help choosing a mat then please don't hesitate to get in touch with us.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.