Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Good Morning,
Thanks for taking the time to write a review.
I'm sorry to hear you're unhappy.
I can't see that you have been in touch with us about this. Please can I kindly ask that you send an email to info@turtlemat.co.uk and we will be more than happy to help you.
Kind Regards,
Turtle Mat - Laura
Product reviews
Laura
Turtle Mat
1 year ago
Good Morning,
I'm very sorry to hear you're unhappy with your mat, this is of course not what we want.
We do recommend washing our mats when they arrive, this helps to remove the creases. We also recommend washing it monthly to improve the absorbency of your mat and to ensure the area under the mat can be cleaned and aired.
I can't see that you have been in touch with us on email about this. Please can I kindly ask that you send an email to info@turtlemat.co.uk and we will be more than happy to help you.
Kind Regards,
Turtle Mat - Laura
Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Good Afternoon,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Product reviews
Date of purchase: 26/10/2024
0
Share
CE
Chris E
Feefo Verified
Warwickshire
1 year ago
What Chris E said about Turtle Mat:
Ordering and delivery were straightforward and all worked as promised.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.