Good Afternoon,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Hi Shelagh,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Hi Sue,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
The mat arrived well packed but it took weeks to arrive. Next day delivery is what we have become used to but I would have been happy with 5 day delivery. A delivery time of weeks is out on a limb...
Read more
Laura
Turtle Mat
1 year ago
Good Afternoon,
Thanks for your review.
It's a shame to hear you were unhappy with the delivery time of your mat. I can see your order was placed on 16/10/24 and was shipped from us on 17/10/24. It's a shame that it took Parcelforce a while to deliver.
I can't see that you have been in touch with us regarding any delivery issues. It's a shame that we didn't get the opportunity to help you with the delivery at the time.
Please don't hesitate to get in touch if you have any further questions.
Kind Regards,
Laura - Turtle Mat
Hi Denise,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery service.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Received within a reasonable time frame, not a lot of communication or pleasantries but was fine.
Delivery firm ignored our note on door and left with neighbour, no card left to notify us of this,...
Hi Lorraine,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.