Excellent service. I telephoned my order. And received a friendly helpful service
Laura
Turtle Mat
1 year ago
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Product reviews
Date of purchase: 24/10/2024
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JB
Jay Broadbent
Feefo Verified
North west England
1 year ago
What Jay Broadbent said about Turtle Mat:
Ordered & paid for 2 mats only received one
Laura
Turtle Mat
1 year ago
Good Afternoon,
Thanks for taking the time to leave a review.
I am very sorry to hear that you have only received one of your mats, this is of course not what we want to hear. I can't see that you have contacted us about this prior to leaving this review.
A member of our customer service team will be in touch with you on email now to get this sorted.
Kind Regards,
Turtle mat - Laura
JB
Jay Broadbent
1 year ago
Sorted this issue out after initially feeling like the lady on the phone didn’t believe me another lady phoned me back the next day & sent the missing mat
The mats are excellent quality wash well but expensive
Excellent service. Website is easy to use and delivery time was very speedy. Everything was just as it ought to be, so well done.
Laura
Turtle Mat
1 year ago
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Hi Lynn,
Thank you kindly for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.