How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Turtle Mat Reviews | Customer Reviews Of {{merchantUrl}}

Displaying all 7,320 reviews

Trusted Customer

Feefo Verified

1 year ago

Item returned

Laura

Turtle Mat

1 year ago

Good Morning, Thanks for your review. It's a shame to hear you have returned your order. If you have any questions or would like any advice on a different mat then please don't hesitate to get in touch with us. Kind Regards, Turtle Mat - Laura

Product reviews

Laura

Turtle Mat

1 year ago

Good Morning, Thanks for your review. I'm very sorry to hear you felt the mat didn't match the colour displayed on the website. Every care has been taken to ensure the colour representation on the website is as accurate as production processes allow, however a slight variation in the colour of or size of actual goods may occur. Our cotton design mats utilise a unique precision dye technique. We make every effort to ensure continuity of colour however batches can vary. I will certainly pass your comments onto our design team for their review. Kind Regards, Turtle Mat - Laura

Date of purchase: 29/10/2024

Trusted Customer

Feefo Verified

1 year ago

Turtle mats make bright welcome to your home

I ordered over the telephone it was quick and easy to process my order The operator was very helpful and efficient and my order arrived quickly and very well packaged.

Laura

Turtle Mat

1 year ago

Good Afternoon, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. Kind Regards, Turtle Mat - Laura

Product reviews

Date of purchase: 30/10/2024

Trusted Customer

Feefo Verified

1 year ago

Happy customer

Prompt and efficient

Laura

Turtle Mat

1 year ago

Good Afternoon, It's great to hear you enjoyed your shopping experience with us and that you were impressed with the service. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura

Product reviews

Date of purchase: 28/10/2024

Trusted Customer

Feefo Verified

1 year ago

Excellent as always

Order came quickly and was well packed

Product reviews

Date of purchase: 04/11/2024

Trusted Customer

Feefo Verified

1 year ago

In praise of Turtle Mats

Good, exactly what I expected.

Product reviews

Date of purchase: 01/11/2024

Trusted Customer

Feefo Verified

1 year ago

Quality carpets, kind to floors

Great service. Excellent company to deal with.

Product reviews

Date of purchase: 01/11/2024

Trusted Customer

Feefo Verified

1 year ago

Long lasting

Laura

Turtle Mat

1 year ago

Good Afternoon, It's great to hear you enjoyed your shopping experience with us and that you were impressed with the product quality. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura

Product reviews

Date of purchase: 31/10/2024

Mrs Cheryl Flett

Feefo Verified

Winchester

1 year ago

What Mrs Cheryl Flett said about Turtle Mat:

Smart Mat

Arrived fairly promptly and well packed

Product reviews

Date of purchase: 02/11/2024

Mr John Essex

Feefo Verified

Harlow

1 year ago

What Mr John Essex said about Turtle Mat:

GradKentman feedback.

Excellent! Prompt responses from ordering to delivery.

Product reviews

Date of purchase: 11/11/2024

Bryony

Feefo Verified

Abergavenny

1 year ago

What Bryony said about Turtle Mat:

Great mat

Ususal shop online experience, no problems

Laura

Turtle Mat

1 year ago

Hi Bryony, Thanks for your review. It's great to hear you enjoyed your shopping experience with us. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura

Product reviews

Date of purchase: 30/10/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Turtle Mat Reviews

Muted Stripe - Medium (Multi-grip)More reviews of this product (9)View product websiteColour not as illustrated so have returned item

Flock GreenMore reviews of this product (52)View product websiteI love Turtle mats they are quirky and fun . The flock green was a gift for my daughter and she loves it. I have bought many turtle mats over the years for myself and two daughters. I cant resist...Read more

GreyMore reviews of this product (311)View product websiteRepeat order from a very satisfied customer!

Turtle Care - Non-bio liquid detergentMore reviews of this product (68)View product websiteSo much better than the normal detergents, gets my mats really clean

Hawthorn Stripe - Small (Multi-grip)More reviews of this product (8)View product websiteTurtle mats are long lasting, wash well and excellent for heavy use.I like their designs and colours and have used them for many years.

Rosehip Blue - Narrow Runner (Multi-grip)More reviews of this product (4)View product websiteExcellent quality,prompt delivery, a bit expensive but hopefully they will last!

Cape Cod - SlateMore reviews of this product (228)View product website

Flock GreenMore reviews of this product (52)View product websiteVery attractive May, looks great by my back door. Washed well, bit thinner than I thought it would be, will have to see how it wears

Hawthorn Stripe - Runner (Multi-grip)More reviews of this product (15)View product websiteExcellent quality. Reliable company. Thank you.

FawnMore reviews of this product (459)View product websiteGreat mat, looks good, easy to wash, doesn't slip and slide around.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?