Good Morning,
Thanks for your review.
It's a shame that the colour of the mat wasn't to your taste and that you have returned it to us.
If you would like any help in choosing a new mat then please get in touch.
Kind Regards,
Turtle Mat - Laura
Failed to tell me when being delivered but apart from that good
Laura
Turtle Mat
1 year ago
Hi Gillian,
Thanks for your review.
It's a shame to hear you didn't get an email when your order was shipped, we do send one so I will pass this onto our tech team to look into.
It's great to hear you love your new mat.
Kind Regards,
Turtle Mat - Laura
Product reviews
Date of purchase: 29/10/2024
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MB
Mrs Carol Bennion
Feefo Verified
Norfolk
1 year ago
What Mrs Carol Bennion said about Turtle Mat:
Great service
Product reviews
Date of purchase: 31/10/2024
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Trusted Customer
Feefo Verified
1 year ago
No problems with ordering and delivery. Product as shown.
Laura
Turtle Mat
1 year ago
Good Morning,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat - Laura
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service.
Kind Regards,
Turtle Mat - Laura
Hi Sheila,
Thanks for your review.
I'm very sorry to hear your mats didn't meet your expectations. I can't see that you have been in touch with us about this before writing your review. Please don't hesitate to email us on info@turtlemat.co.uk and we can help you further.
Kind Regards,
Turtle Mat - Laura
Product reviews
Laura
Turtle Mat
1 year ago
Hi Sheila,
Thanks for taking the time to write a review.
I'm sorry to hear you're unhappy with your mats. As mentioned on our website, Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles.
I will certainly pass on your comments to our design team. If you would like to discuss this further please don't hesitate to get in touch on email.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.