Merchant Logo

Turtle Mat Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

936

119

40

9

18

1,122

ratings over the past year

Displaying all 7,188 reviews
Trusted Customer
14 years ago
Date of purchase: 29/11/2010
Good mats but need replacing every six months or so.
0
Share
Trusted Customer
14 years ago
Date of purchase: 05/11/2010
I was disappointed that the mats looked very faded against the runner I did phone in…
I was disappointed that the mats looked very faded against the runner I did phone in and was told someone would contact me but they failed to do so, as the weather was so wet I had to use them. I...

Read all
Merchant Logo
Turtle Mat
Turtle Mat
14 years ago
So sorry to hear that you have not had the best experience in dealing with Turtle Mat, but glad you are happy with the mats themselves. I am unsure at this point, but will be investigating, why your query was not passed on to us here to call you back. We want and strive to ensure all our customers receive a really great service and are sorry that was not the case for you. If you want to get in touch directly to discuss further please don't hesitate to email info@turtlemat.co.uk (marking the email for my attention) and we can discuss in more detail. My apologies again and best wishes, Becca Rebecca Wilson
0
Share
Trusted Customer
14 years ago
Date of purchase: 14/01/2011
It is the same as other turtle mats that I have had in the past.
0
Share
Trusted Customer
14 years ago
Date of purchase: 13/01/2011
Great service. Rapid delivery
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 14/01/2011
Fast reliable service
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 29/11/2010
Excellent for cleaning people's shoes. However, the mat still walks even though I bought the…
Excellent for cleaning people's shoes. However, the mat still walks even though I bought the one that goes on carpet.
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/01/2011
i have brought your products for the last 20 years and have always been delighted with…
i have brought your products for the last 20 years and have always been delighted with them. i still have the original ones and they look as good as new.
Product reviews
0
Share
Trusted Customer
14 years ago
Date of purchase: 27/11/2010
All fine.
All fine.
Merchant Logo
Turtle Mat
Turtle Mat
14 years ago
Eve, so sorry to hear that you're not happy with your Cotswold Stripe Mat and that you've found it to leave black marks in your washing machine. This is not a problem we've ever encountered with the mats before, nor should it happen. Turtle Mats are designed to be happily washed repeatedly at 40 degrees, so I can only imagine this to be a rare faulty mat. If you'd like to get in touch with us directly here via info@turtlemat.co.uk (and mark it for my attention) we can discuss in detail next steps in getting a replacement out to you as soon as possible. Apologies again and best wishes, Becca Rebecca Wilson
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 17/04/2011
Goods arrived quickly and as in catalogue.
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 04/12/2010
Speedy delivery, and usual excellent quality and reliability od product
0
Share
About Turtle Mat
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Read all
Unit 717 Eddington Way, Birchwood Park, Warrington, Cheshire, WA3 6BA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Turtle Mat
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.