Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
had to return our mat as colours not as bright as in brochure. Return process efficient with email acknowledging return and then the refund processed efficiently
Date of purchase: 20/11/2024
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Ms Lyn Ibbitson-Elks
Feefo Verified
Swaffham
1 year ago
What Ms Lyn Ibbitson-Elks said about Turtle Mat:
My new mat came quickly.
Laura
Turtle Mat
1 year ago
Hi Lyn,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery service.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
I didn’t buy Cape Cod Slate so I don’t know why you are asking me to rate it?
The mat I have received is OK but the colour and size are not as expected. It’s nice as it is but doesn’t go in the room...
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Laura
Turtle Mat
1 year ago
Good Morning,
Thanks for your review.
It;'s a shame to hear you're unhappy with the colour of your mat.
As mentioned on our website, every care has been taken to ensure the colour representation and sizing on the website is as accurate as production processes allow, however a slight variation in the colour of or size of actual goods may occur. Our cotton design mats utilise a unique precision dye technique. We make every effort to ensure continuity of colour however batches can vary.
I will certainly pass your comments onto our design team for their review.
Kind Regards,
Turtle Mat - Laura
Date of purchase: 28/11/2024
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Trusted Customer
Feefo Verified
1 year ago
Exactly as described on the website.
Product reviews
Date of purchase: 01/12/2024
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Mrs Hilary Marshall
Feefo Verified
Shrewsbury
1 year ago
What Mrs Hilary Marshall said about Turtle Mat:
The mat arrived quickly. Everything fine.
Product reviews
Date of purchase: 18/11/2024
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Trusted Customer
Feefo Verified
1 year ago
Good prompt service . The mats we received are Olive and I would recommend them.
Laura
Turtle Mat
1 year ago
Good Morning,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Date of purchase: 01/12/2024
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Mrs Sandra Ricz-Ignjatiovic
Feefo Verified
Bristol
1 year ago
What Mrs Sandra Ricz-Ignjatiovic said about Turtle Mat:
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.