All was easy and when I returned one item, it was refunded promptly.
Laura
Turtle Mat
4 months ago
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Very quick dispatch and delivery. Well packaged and kept updated about delivery.
Laura
Turtle Mat
4 months ago
Hi Shirley,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
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MP
Mr Stewart Prattley
4 months ago
Date of purchase: 15/01/2025
What Mr Stewart Prattley said about Turtle Mat:
Still waiting for refund for returned item
Laura
Turtle Mat
4 months ago
Hi Stewart,
Thanks for your review.
It's a shame to hear you have had to return your mat.
I have had a look and I can't see that you have contacted us about this prior to this review or that we have received a return from you. Please contact us on info@turtlemat.co.uk and we will be happy to help further with this.
Many Thanks,
Laura
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MJ
Mrs Jacqueline Ferguson-Jones
4 months ago
Date of purchase: 14/01/2025
What Mrs Jacqueline Ferguson-Jones said about Turtle Mat:
Quick service and delivery good. I was not in so I had to go to a post office nearby, but at least the mats were not left open the doorstep.
Laura
Turtle Mat
4 months ago
Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
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Trusted Customer
4 months ago
Date of purchase: 07/01/2025
N/A
Product reviews
Laura
Turtle Mat
4 months ago
Good Afternoon,
Thanks for taking the time to leave a review.
I'm sorry to hear you have concerns about washing your mats. Sadly, I can't see that you have contacted us about this prior to leaving this review.
Please contact us on info@turtlemat.co.uk and we will be happy to help you further with this.
Kind Regards,
Turtle Mat - Laura
Great service. Easy to deal with. Super quick postage and good communication re shipping etc.
Laura
Turtle Mat
4 months ago
Hi Jane,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.