No concerns of note, brought item from website, item delivered on time.
Laura
Turtle Mat
2 years ago
Hi Ian,
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 27/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Laura
Turtle Mat
2 years ago
Hello,
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 18/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Laura
Turtle Mat
2 years ago
Good Morning,
It's great to hear you enjoyed your shopping experience with us.
If we can assist with anything further, please don't hesitate to get in touch.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 25/04/2024
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MP
Mrs Carol Peattie
Feefo Verified
2 years ago
What Mrs Carol Peattie said about Turtle Mat:
Received promptly.
Product reviews
Laura
Turtle Mat
2 years ago
Hi Carol,
I'm sorry to hear your mat is shedding. We do recommend to follow the instructions below which will help you to get the best out of your mat -
Washing your mat before use helps to maximise performance by raising the pile once dried
Machine or hand wash at 40°C using a colour kind non-biological detergent without bleaching agents/optical brighteners.
Do not use fabric conditioner or a combined detergent and conditioner as this will reduce the dirt trapping performance of your mat
We recommend washing your Turtle Mats regularly (monthly) to improve the absorbency of your mat and to ensure the area under the mat can be cleaned and aired
Tumble dry on low heat setting or allow to dry naturally. Check the filters on your machine as directed by the washing machine manufacturer
Large mats are heavy when wet and we recommend when washing in a domestic machine you check the load limit on your machine
Never place your Turtle Mat on a damp floor
Lift and launder your mat regularly
If after trying this you are still experiencing issues, please email info@turtlemat.co.uk for the attention of myself and I will be happy to help.
Kind Regards,
Laura - Turtle Mat
Date of purchase: 20/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Laura
Turtle Mat
2 years ago
Hello,
It's great to hear you enjoyed your shopping experience with us.
If we can assist with anything further, please don't hesitate to get in touch.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 20/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Very good as arrived promptly.
Laura
Turtle Mat
2 years ago
Hello,
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 17/04/2024
0
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Trusted Customer
Feefo Verified
2 years ago
Great but hate reviews!
Laura
Turtle Mat
2 years ago
Hello,
It's great to hear you enjoyed your shopping experience with us.
If we can assist with anything further, please don't hesitate to get in touch.
Kind Regards,
Laura - Turtle Mat
Turtle Mat offer great service and item arrived on the day stated. Website is user friendly and it was very easy to order.
Laura
Turtle Mat
2 years ago
Hi Anna,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience.
This means a lot to us.
Kind Regards,
Laura - Turtle Mat
Easy to understand which size and colour to order. Simple on line site to buy the rug. Very fast delivery service.
All in all, a pleasant experience.
Laura
Turtle Mat
2 years ago
Hello,
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Laura - Turtle Mat
Product reviews
Date of purchase: 28/04/2024
0
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Trusted Customer
Feefo Verified
2 years ago
Excellent, my mat was delivered in a few days after of placed my order.
Laura
Turtle Mat
2 years ago
Hello,
It's great to hear you enjoyed your shopping experience with us.
If we can assist with anything further, please don't hesitate to get in touch.
Kind Regards,
Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.