How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

TripADeal Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

9,366 out of 40,853 reviews

Past year

TripADeal Verified

Melbourne Aus

12 months ago

5656-Unbeatable Egypt

More reviews of this product (33)View product website

There were only 6 of us on the tour, which was a bonus. Third day in 4 of us got gastro but that did not deter us from continuing with the tour. Our guide Yesser went above and beyond to take care of...

Uploaded media

View all media (5)

Date of purchase: 08/06/2025

Natasha Russell

TripADeal Verified

Melbourne, Australia

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,589)View product website

My China Adventure: From Beijing Bustle to Shanghai Sparkle My sister and I, both in our forties, embarked on a whirlwind tour of China, a journey filled with incredible sights, a few bumps along...

Date of purchase: 19/05/2025

Vanita

TripADeal Verified

Brisbane

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,589)View product website

The Great Wall and Terracotta Warriors were the highlights for us. The Hotel accommodations were great and the guides were lovely and knowledgeable. The size of our group was 28 people and that was a...

Date of purchase: 08/06/2025

Trusted Customer

TripADeal Verified

12 months ago

5471-China Discovery

More reviews of this product (433)View product website

A great combination of locations and activities. Particularly loved the Suzhou to Shanghai section. Did a few of the optional activities and they were generally good value. There is a few included...

Date of purchase: 08/06/2025

James

TripADeal Verified

Sydney

12 months ago

5471-China Discovery

More reviews of this product (433)View product website

Was constantly pressured to take optional tours, and made to feel bad and uncooperative in front of other guests by LiLi, tour guide, and told we would have to make our own way back to hotel is we...

Customer Support

TripADeal

11 months ago

Hi James, Thanks for taking the time to share your review of your recent trip to China. We're sorry to hear that you felt the trip didn't quite meet the mark for you, this is one of our more popular itineraries. We are so pleased you had a good time with Jinglebells, an asset to the team. In regards to your experience with your other guide, if you would like to provide more details so that we can look into what you've raised, please reach out to social.media@tripadeal.com.au We hope you enjoyed the Great Wall and exploring the hustle and bustle of Beijing and Shanghai. Kind regards TripADeal Team

Date of purchase: 08/06/2025

Trusted Customer

TripADeal Verified

12 months ago

4394-Sri Lanka & All Inclusive Maldives

More reviews of this product (346)View product website

Great holiday- suggest only one type of hotel used as a lot of to and froing each morning and night. Recommendation below is 1 good or 10

Date of purchase: 08/06/2025

Trusted Customer

TripADeal Verified

12 months ago

5364-Incredible China

More reviews of this product (702)View product website

Like - The Great Wall was a highlight. The commentary from the Guide on the Beijing leg (Jerry) was great. All the key spots visited were excellent and the additional time spent in Shanghai on the...

Date of purchase: 07/06/2025

Shelly

TripADeal Verified

Cooroy

12 months ago

5511-Best of Japan & Vietnam

More reviews of this product (11)View product website

Was very organised. Guides very good. Motels perfect.

Date of purchase: 08/06/2025

Trusted Customer

TripADeal Verified

12 months ago

5545-Ultimate Japan

More reviews of this product (399)View product website

I loved the not having to plan myself. I felt there was a good selection of sightseeing activities (albeit some of the best were optional tours - which I did not mind, but I may have missed if I...

Date of purchase: 08/06/2025

Trusted Customer

TripADeal Verified

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,589)View product website

We saw so many highlights of China-we really enjoyed our first Trip-A-Deal Trip. The Guides, particularly Jason In Beijing and Molly in the Shanghai area were fabulous and went above & beyond to make...

Date of purchase: 28/05/2025

Not received a review invite?

View all media (20818)

Why trust Feefo reviews?

Learn more about Feefo