It was very organised. Had a wonderful time, the only thing that needs to change is letting msc that tripsadeal need to disembark at the same time to travel to Rome. Great holiday, all the...
Quality of hotels were excellent. Loved the game parks and did an optional extra safari. Jeremy our guide had a broad range of knowledge and looked after us well with his team. Would have npmore...
We loved all of the cities we went to and all of the organised sightseeing we did. Visiting the Great Wall, Tiananmen Square, The Forbidden City, The Terracotta soldiers, Suzhou the Venice of China,...
Met by resort representative at airport who showed us straight to transfer boat for quick no fuss exit out of airport and quick return to airport on way home. Accommodation was value for money and...
There is so much to say that is negative and very little positive.
The visit to the Great Wall and the Terracotta Warriors were awesome inspiring but very poorly organised.
For instance, the Warriors...
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Customer Support
TripADeal
11 months ago
Hi Wendy,
Thanks for taking the time to share your review. We are so pleased you enjoyed the Great Wall and the Terracotta Warriors - both truly magnificent sites.
We appreciate the feedback in regards to group sizes and timings at each itinerary item, we've shared this with the team for consideration.
In regards to tips, we are sorry if you felt pressured, this is not what we want for our customers. We do provide detailed information regarding suggested amounts and reasons for tipping in both the deal information and travel packs. We will see if we can't more this information more clear to help to manage expectations on tour. As with everything, it is a choice to tip and as it sounds like this was not the case, we've shared this information with our travel partners.
We are sad to hear you wouldn't consider travelling with TripADeal again and we would appreciate the opportunity to restore your faith in our bucket list adventures.
If you'd like to discuss anything further, please reach out to the team via the Support page on the website and the team will be in touch.
Kind regards
TripADeal Team
Fantastic trip. We loved every moment.
Our guides in both turkey and Egypt were amazing. Both had incredible knowledge.
The only criticism would be the need for earphones in Turkey. It was...
Disappointed to be waiting and hour and half for collection after flight arrival in Cape Town It took multiple messages and calls to get collected 10 guests involved. Some long days on the bus up to...
I would have loved to have more free time to shop. More time at the Toyota Museum and possibly less time at other sites.
Some of the hotels were too far from city centre, therefore not much selection...
The safari tours were fantastic. Words and pictures don't do them justice. All of the accommodation was great, comfortable and with fabulous breakfasts. The tour guides were knowledgeable and...
TripADeal is Australia’s favourite online travel company. We make travel dreams come true by offering bucket list adventures at unbelievable prices. Whether it’s a guided tour of China, luxury river cruise through Europe, accommodation in Bali, or a local getaway, TripADeal offers something for everyone...
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TripADeal is Australia’s favourite online travel company. We make travel dreams come true by offering bucket list adventures at unbelievable prices. Whether it’s a guided tour of China, luxury river cruise through Europe, accommodation in Bali, or a local getaway, TripADeal offers something for everyone...