5360-2 for 1 Peru

Hi Cynthia Thanks for taking the time to share your feedback, we're so fortunate to work with Rueben and love that you had such a good time under his guidance. In regards to the flights, we can appreciate the frustration with the schedule changes. We can see that your original ticket as provided always included the fuel stop in Auckland so we're sorry if there was any misunderstanding. In regards to requiring a Visa, this information was incorrectly provided to you as Malaysia is one of the countries that are exempt from the transit visa requirements. We can appreciate how this would have definitely impacted the start of your journey and we're sorry this was your experience. If you would like to discuss the flights in more details, please don't hesitate to reach out to the team at social.media@tripadeal.com.au Kind regards TripADeal Team

Hi Soon Lee, Thanks for taking the time to share your feedback and we're pleased to hear you enjoyed parts of your trip to Peru. In regards to the flights, we can understand the schedules to this part of the world involve some pretty gruelling times. Our flights team work hard to try and ensure smooth travel that works for large groups coming from all across the country. We apologise if this experience fell short for you. If there is anything else you would like to discuss in further detail, please don't hesitate to reach out. Kind regards TripADeal Team