How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

5221-Grand Japan

ratings

over the past year

Displaying all 191 reviews

Brian

TripADeal Verified

Thirroul

1 year ago

5221-Grand Japan

View product website

Fantastic holiday in a fabulous country. Excellent tour guide who went above and beyond for our group, Good accommodation and breakfast to start the day, highly recommend this trip for those new to...

Date of purchase: 27/02/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

This was a great tour in a beautiful country. We enjoyed most aspects of the tour. The variable is always the people. This was a tour made up of some strong personalities who were rather difficult to...

Date of purchase: 12/03/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

Date of purchase: 12/03/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

Going to Kanazawa and the Sea of Japan side of the main island was important and I loved it and the Kenroken Gardens. Also the heavy snow falls in Nagano region and Takayama village in the mountains...

Date of purchase: 05/03/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

Loved it all ! We got to see and experience so much of Japan in this Grand Japan tour. Our guide JJ made the experience even more special with her wealth of knowledge and her willingness to help out...

Date of purchase: 06/03/2025

Bev

TripADeal Verified

Adelaide

1 year ago

5221-Grand Japan

View product website

Our guide JJ was brilliant, the hotel rooms better than expected but the first bus driver we had was rude and unsafe

Date of purchase: 06/03/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

It was hard to take a bad photo in Japan, so many beautiful things to see! Loved our driver Hida-san and guide Yukuse. They were helpful, attentive and kept everyone safe while providing local...

Uploaded media

View all media (1)

Date of purchase: 06/03/2025

Deborah

TripADeal Verified

Belrose

1 year ago

5221-Grand Japan

View product website

Guide Richard was excellent - spoke very good English and had an extensive knowledge about everything Japanese. Hotel rooms were very small - probably a Japanese issue. But overall great

Date of purchase: 27/02/2025

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

Good hotel, not luxury but exactly what I expected with good daily breakfasts. Clean bus and good driver ! Tour guide was good. Everything well organised. The only day I didn’t enjoy was the last...

Date of purchase: 14/11/2024

Trusted Customer

TripADeal Verified

1 year ago

5221-Grand Japan

View product website

While the 'official' cost of the tour was good value, we were 'forced' to tip, which added hundreds of dollars per person to the official cost of the tour. The tour guide was lovely but they...

Date of purchase: 27/12/2024

Not received a review invite?

View all media (19810)

Why trust Feefo reviews?

Learn more about Feefo