Costa Rica Eco Adventure end San Jose

Thank you for your feedback. Our team undergoes rigorous training and possesses extensive knowledge of the product. We are glad to hear that this was evident during your tour and contributed to your positive travel experience. However, we sincerely apologise that some of the accommodation aspects fell short of your expectations and were of low standards. We always strive to ensure that our appointed hotels meet our high standards, and we’re sorry if this was not the case for you. We have shared your feedback regarding hotels and food quality with our Quality Control Department for evaluation. At the same time, your recommendations have also been noted and shared with our Product Department for review. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

We are pleased to hear you enjoyed the Travel Director. I understand that you felt some of the activities weren't to your liking and that you would have preferred less time on the coach. It’s also great to know you enjoyed Tortuguero. Thank you for sharing your feedback on the Costa Rica Eco Adventure ending in San Jose.

Thank you for your feedback on the Costa Rica Eco Adventure ending in San Jose. We're delighted you enjoyed the Travel Director. We appreciate your comments about your experience with the tour length and the return timing to San Jose airport. We value your feedback. We hope you'll travel with us again soon.

We appreciate your review. Our Travel Directors undergo rigorous training and possess extensive knowledge of the products and regions in which they operate, and we're pleased that this was evident throughout your tour. It also pleases us to know that you can easily connect with new people and make new friends. At Trafalgar, we prioritise environmental sustainability and adhere to the Treadright policy to minimise our impact on the planet. Therefore, we suggest bringing a reusable water bottle for your trip to reduce plastic waste. You'll have multiple opportunities throughout the day to refill your bottle at rest stops or purchase a drink. We recommend using the Tap-Find Water Anywhere app on your phone to locate the nearest refill station. Optional Experiences are booked with third-party customers, and regrettably, their day-to-day schedule may change at short notice due to circumstances beyond our control. In such cases, the Travel Director will make necessary adjustments to maintain the itinerary's integrity while our guests have a good experience. Your feedback regarding the accommodation has been relayed to our Quality Control Department. We apologise if the tour did not meet your expectations on this occasion, and we hope to host you again on a much-improved encounter.

Thank you for sharing your ratings; we hope to host you again.

Thank you for sharing your feedback on the Costa Rica Eco Adventure ending in San Jose. We're glad you enjoyed the diverse range of locations and the variety of informational tours. It's wonderful to hear about your positive experience. We appreciate you taking the time to share your thoughts.